Micro Focus Contributor
Micro Focus Contributor
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Login.unauthorized logging into iFolder web access

iFolder 3.92 running on OES11SP2
All users can access files via the installed Windows client
Admin web tools function as expected
No user, including admin can login into the iFolder web page.
When supplying credentials, they are immediately returned to a login page asking for credentials to be re-entered and the URL shows https://ifolderserver.someserver.com//ifolder/Login.aspx?Message=LOGIN.UNAUTHORIZED.
Have tried Chrome, IE and Firefox with the same results.
Tailing the simias.log during the process shows nothing so I assume we are not even getting that far.
A packet trace seems to show some client server exchange over 443 so I am assuming maybe a certificate issue? I can't tell from the trace if there is a failure during the exchange. No resets or odd traffic to strange IP addresses.
Just looking for troubleshooting ideas as I am very new to the iFolder product. Thank you.
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3 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Login.unauthorized logging into iFolder web access

Most likely an LDAP issue. Checked that certificates are fine?

--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
http://www.novell.com/rms

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Micro Focus Contributor
Micro Focus Contributor

Re: Login.unauthorized logging into iFolder web access

Thank you. It was an issue with the certificates. New certs had been created and for some reason iFolder did not like them. Reverting back to original certs resolved the issue. Thank you again.
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Anonymous_User Absent Member.
Absent Member.

Re: Login.unauthorized logging into iFolder web access

Bobjohnson,
> Thank you. It was an issue with the certificates. New certs had been
> created and for some reason iFolder did not like them. Reverting back
> to original certs resolved the issue. Thank you again.


Great.. Or.. Were those certs self-signed or external? Tomcat logs
generally show what the problems are.

--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
http://www.novell.com/rms

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