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captainjd02006 Contributor.
Contributor.
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Losing network connection - Windows 10

Hi,

I'm having an issue with workstations losing server connection. All the mapped drives disappear and if I view connections from the tray icon it shows the user is no longer connected to the server. This seems to happen more frequently on machines that have been idle for a longer period of time (45min +). I've disabled sleep in GPO, I've also gone into the NIC settings and unchecked "allow Windows to turn off this device to save power". I didn't have this issue on Win 7. I'm running Windows 10 LTSC 2019 with Client for Open Enterprise Server 2 SP4 (IR12). Has anyone else run into this?

Thanks.

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4 Replies
Knowledge Partner
Knowledge Partner

Re: Losing network connection - Windows 10

First guess: some sort of firewall issue.

 

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Knowledge Partner
Knowledge Partner

Re: Losing network connection - Windows 10

Event Viewer?

CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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benjaminhare Respected Contributor.
Respected Contributor.

Re: Losing network connection - Windows 10

I wonder if your issue could be hardware specific?  Is it happening only on specific computer models?

I had a similar situation (but under WinXP) with a bunch of HP 4300 all-in-one models that would shut off the NIC regardless of the "Allow Windows to turn off this device" setting.  The fix in my case was a BIOS upgrade that resolved a power management issue.

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captainjd02006 Contributor.
Contributor.

Re: Losing network connection - Windows 10

Good thought. So far yes, it's only on the Dell 7010's I got this summer. Different computer and OS from last school year for the users that have experience this. I will give the BIOS update a shot.

Thanks.

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