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bmatlin Absent Member.
Absent Member.
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NICI Error

New server Dell PE 2900, PERC 6/I, RAID 5, 2.0TB, Netware 6.5 SP7 from Overlay CD. Installed all after SP7 patches. Worked fine until install Backup Exec Remote Agent 9.2 for Netware. After restart, the server did not boot up. Error: "NICI CCS: Fatal - Initialization error. Controlled Cryptography Services are not available."
Run SERVER -KF8
Everything runs OK until NSS. NLM started to load and I received message ” Volume SYS could NOT be mounted. Some or all volume segment s cannot be located. If this a NSS volume, the pool may need to be activated using the command nss /poolactivate=poolname”
Command: nns \pools don’t show any pools.
Cannot use command DISPLAY STORAGE DEVICES, but utility NNSMU show device PREC 6/i with right size (2.0GB), but don’t show any partitions, pools or volumes. The same is MONITOR shows correct all storage devices (again without any partitions, pools or volumes) .
Any idea?

Thanks,

Boris
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6 Replies
Knowledge Partner
Knowledge Partner

Re: NICI Error

Hi,

bmatlin wrote:
>
> New server Dell PE 2900, PERC 6/I, RAID 5, 2.0TB, Netware 6.5 SP7 from
> Overlay CD. Installed all after SP7 patches. Worked fine until install
> Backup Exec Remote Agent 9.2 for Netware. After restart, the server did
> not boot up. Error: "NICI CCS: Fatal - Initialization error. Controlled
> Cryptography Services are not available."
> Run SERVER -KF8
> Everything runs OK until NSS. NLM started to load and I received
> message ” Volume SYS could NOT be mounted.


Well, I don't know much about BE, but something messes with your HD
access. Did BackupExec make any chnages to your startup.ncf? If not, i
would say it's time to call them.

Or you may try our storage-backup forum here, see if some other BE user
knows that one.

CU,
--
Massimo Rosen
Novell Product Support Forum Sysop
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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bmatlin Absent Member.
Absent Member.

Re: NICI Error

Symantec Backup Exec Tech Support said it not related with BE because bestart.ncf not started yet when error comes.

It looks like OS cannot find Netware partition. Maybe it related to size of hard drive - 2.043TB?
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Knowledge Partner
Knowledge Partner

Re: NICI Error

Hi,

bmatlin wrote:
>
> Symantec Backup Exec Tech Support said it not related with BE because
> bestart.ncf not started yet when error comes.


Well, I know they have been guilty before causing problems with stuff
they had put into startup.ncf, and also stuff they just replaced or
added to c:\nwserver (which then got autoloaded).

> It looks like OS cannot find Netware partition. Maybe it related to
> size of hard drive - 2.043TB?


Well, there is that. Netware has a device size limit of 2TB. But if it's
really that, I'm suprised it ever worked at all, which you said it did.

CU,
--
Massimo Rosen
Novell Product Support Forum Sysop
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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bmatlin Absent Member.
Absent Member.

Re: NICI Error

You are right, when check size device by using nssmu utility, it show 2,047.99GB, which is 2.0TB. But real size of virtual disk on controller is 2.43GB. Maybe that is cause of problem.
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bmatlin Absent Member.
Absent Member.

Re: NICI Error

Sorry, real size of virtual disk on controller is 2.043TB
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Knowledge Partner
Knowledge Partner

Re: NICI Error

Hi,

bmatlin wrote:
>
> You are right, when check size device by using nssmu utility, it show
> 2,047.99GB, which is 2.0TB. But real size of virtual disk on controller
> is 2.43GB. Maybe that is cause of problem.


That's very likely, yes. I would redo the vdisk, and make sure it's less
than 2TB.

CU,
--
Massimo Rosen
Novell Product Support Forum Sysop
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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