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NSS Volume Failed

Netware 6.0 SP5, 1.5 GHz 1024 Mb ram, 2 adaptec 29160N SCSI cards, Sony tape trive on one, two hard drives on the other.

Earlier this week I came in to work to what looked like a hard drive failure during the night during my backup. After pondering and attempting a few things, I started to restore the contents of the volume to another drive on another server. While this was working I did some more exploring and tried list devices to find out if the server was seeing all the drives. After a few seconds wait, the drive activated as did the pool and then the volume mounted. All was well, or so it seemed.

Today, over lunch the same thing happened, only I was performing a backup tape merge into my existing database rather than backing up. This time the list devices did not reactivate things for me. After some reasearch I found out how to rebuild the pool, took about an hour. Now the drive, pool and volume are back up and again seem to be working.

My question is, am I looking at a hard drive that is failing or could there have been some corruption in the volume that caused the device to de-activate?

Error messages from the logger screen:

Oct 25, 2005 12:15:35 am NSS<COMN>-3.05-xxxx: comnVol.c[7765]
Volume VOL1: User data I/O error 20204(zio.c[1917]).
Block 6264282(file block 1048598)(ZID 2968418)

Deactivating pool "VOL1"...
Deactivating volume "VOL1"...
Dismounting Volume VOL1

Oct 25, 2005 12:15:35 am NSS<COMN>-3.05-xxxx: comnPool.c[2534]
Pool VOL1: System data I/O error 20204(zio.c[1895]).
Block 6262551(file block -6262551)(ZID 2968416)


Oct 25, 2005 12:15:35 am NSS<ZLSS>-3.05-xxxx: zlssMSAP.c[523]
MSAP: Pool "VOL1" read error 10.

Deactivating pool "VOL1"...

Error messages from console.log

10-25-2005 12:15:35 am: NWPA-3.12-0
NWPA-004: The CDM driver deactivated device [V321-A1-D6:0] MAXTOR
ATLAS10K5_73WLS rev:JNZH due to a device failure.


Any help greatly appreciated.

Scott Schaffer
ITSA
Olive Waller Zinkhan & Waller
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5 Replies
Anonymous_User Absent Member.
Absent Member.

Re: NSS Volume Failed

Apply nw6nss5c and do an nss /poolrebuild /purge. If it happens again
after that, I'd treat it as failing hardware.
--
Andrew C Taubman
Novell Support Forums Volunteer SysOp
http://support.novell.com/forums
(Sorry, support is not provided via e-mail)

Opinions expressed above are not
necessarily those of Novell Inc.
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Anonymous_User Absent Member.
Absent Member.

Re: NSS Volume Failed

Scott,

Are you using an Open file manager? I am not sure but this could help if
it's the case:
http://support.novell.com/cgi-bin/search/searchtid.cgi?10094115.htm

Eric.


"Scott Schaffer" <sschaffer@owzw.com> wrote in message
news:6Yg8f.429$OC3.211@prv-forum2.provo.novell.com...
> Netware 6.0 SP5, 1.5 GHz 1024 Mb ram, 2 adaptec 29160N SCSI cards, Sony

tape trive on one, two hard drives on the other.
>
> Earlier this week I came in to work to what looked like a hard drive

failure during the night during my backup. After pondering and attempting a
few things, I started to restore the contents of the volume to another drive
on another server. While this was working I did some more exploring and
tried list devices to find out if the server was seeing all the drives.
After a few seconds wait, the drive activated as did the pool and then the
volume mounted. All was well, or so it seemed.
>
> Today, over lunch the same thing happened, only I was performing a backup

tape merge into my existing database rather than backing up. This time the
list devices did not reactivate things for me. After some reasearch I found
out how to rebuild the pool, took about an hour. Now the drive, pool and
volume are back up and again seem to be working.
>
> My question is, am I looking at a hard drive that is failing or could

there have been some corruption in the volume that caused the device to
de-activate?
>
> Error messages from the logger screen:
>
> Oct 25, 2005 12:15:35 am NSS<COMN>-3.05-xxxx: comnVol.c[7765]
> Volume VOL1: User data I/O error 20204(zio.c[1917]).
> Block 6264282(file block 1048598)(ZID 2968418)
>
> Deactivating pool "VOL1"...
> Deactivating volume "VOL1"...
> Dismounting Volume VOL1
>
> Oct 25, 2005 12:15:35 am NSS<COMN>-3.05-xxxx: comnPool.c[2534]
> Pool VOL1: System data I/O error 20204(zio.c[1895]).
> Block 6262551(file block -6262551)(ZID 2968416)
>
>
> Oct 25, 2005 12:15:35 am NSS<ZLSS>-3.05-xxxx: zlssMSAP.c[523]
> MSAP: Pool "VOL1" read error 10.
>
> Deactivating pool "VOL1"...
>
> Error messages from console.log
>
> 10-25-2005 12:15:35 am: NWPA-3.12-0
> NWPA-004: The CDM driver deactivated device [V321-A1-D6:0] MAXTOR
> ATLAS10K5_73WLS rev:JNZH due to a device failure.
>
>
> Any help greatly appreciated.
>
> Scott Schaffer
> ITSA
> Olive Waller Zinkhan & Waller



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Anonymous_User Absent Member.
Absent Member.

Re: NSS Volume Failed

No, we are not using an open file manager, although I was considering one. Useful info to know, thanks.

Scott Schaffer
ITSA
Olive Waller Zinkhan & Waller

>>> Eric<eric@mail.com> 10/28/05 08:49am >>>

Scott,

Are you using an Open file manager? I am not sure but this could help if
it's the case:
http://support.novell.com/cgi-bin/search/searchtid.cgi?10094115.htm

Eric.


"Scott Schaffer" <sschaffer@owzw.com> wrote in message
news:6Yg8f.429$OC3.211@prv-forum2.provo.novell.com...
> Netware 6.0 SP5, 1.5 GHz 1024 Mb ram, 2 adaptec 29160N SCSI cards, Sony

tape trive on one, two hard drives on the other.
>
> Earlier this week I came in to work to what looked like a hard drive

failure during the night during my backup. After pondering and attempting a
few things, I started to restore the contents of the volume to another drive
on another server. While this was working I did some more exploring and
tried list devices to find out if the server was seeing all the drives.
After a few seconds wait, the drive activated as did the pool and then the
volume mounted. All was well, or so it seemed.
>
> Today, over lunch the same thing happened, only I was performing a backup

tape merge into my existing database rather than backing up. This time the
list devices did not reactivate things for me. After some reasearch I found
out how to rebuild the pool, took about an hour. Now the drive, pool and
volume are back up and again seem to be working.
>
> My question is, am I looking at a hard drive that is failing or could

there have been some corruption in the volume that caused the device to
de-activate?
>
> Error messages from the logger screen:
>
> Oct 25, 2005 12:15:35 am NSS<COMN>-3.05-xxxx: comnVol.c[7765]
> Volume VOL1: User data I/O error 20204(zio.c[1917]).
> Block 6264282(file block 1048598)(ZID 2968418)
>
> Deactivating pool "VOL1"...
> Deactivating volume "VOL1"...
> Dismounting Volume VOL1
>
> Oct 25, 2005 12:15:35 am NSS<COMN>-3.05-xxxx: comnPool.c[2534]
> Pool VOL1: System data I/O error 20204(zio.c[1895]).
> Block 6262551(file block -6262551)(ZID 2968416)
>
>
> Oct 25, 2005 12:15:35 am NSS<ZLSS>-3.05-xxxx: zlssMSAP.c[523]
> MSAP: Pool "VOL1" read error 10.
>
> Deactivating pool "VOL1"...
>
> Error messages from console.log
>
> 10-25-2005 12:15:35 am: NWPA-3.12-0
> NWPA-004: The CDM driver deactivated device [V321-A1-D6:0] MAXTOR
> ATLAS10K5_73WLS rev:JNZH due to a device failure.
>
>
> Any help greatly appreciated.
>
> Scott Schaffer
> ITSA
> Olive Waller Zinkhan & Waller





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Anonymous_User Absent Member.
Absent Member.

Re: NSS Volume Failed

I think I am going to purchase a new drive and replace the problem drive to avoid having to worry about whether or not it will fail in the future. I will apply the nss patch.

Can you recommend any drive testing software out there that might clarify if it's the drive failing?

Thanks.

Scott Schaffer
ITSA
Olive Waller Zinkhan & Waller

>>> Andrew C Taubman<ataubman.RemoveThisToMailMe@novell.AndThis.com> 10/27/05 11:26pm >>>

Apply nw6nss5c and do an nss /poolrebuild /purge. If it happens again
after that, I'd treat it as failing hardware.
--
Andrew C Taubman
Novell Support Forums Volunteer SysOp
http://support.novell.com/forums
(Sorry, support is not provided via e-mail)

Opinions expressed above are not
necessarily those of Novell Inc.


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Anonymous_User Absent Member.
Absent Member.

Re: NSS Volume Failed

Not really, the drive vendor should supply that.
--
Andrew C Taubman
Novell Support Forums Volunteer SysOp
http://support.novell.com/forums
(Sorry, support is not provided via e-mail)

Opinions expressed above are not
necessarily those of Novell Inc.
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