Anonymous_User Absent Member.
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NetStorage file and folder downloads

Hi all,
I have NetWare 6.5 SP4 running NetStorage. Two things happen. If I
try and download a Word document from Folder View it just seems to refresh
the page and then do nothing. Excel and Access files seem to come down OK
but not Word documents. If I flip to text mode it does work.

The second item is if I attempt to download a folder it comes down as
an empty zip file. I have looked through the knowlege base and a good many
of these forums and have seen similar items but nothing that seemed to
point to a solution.

Thanks for any help you can send my direction.

Benjamin N. Thompson
CCBC - Catonsville
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5 Replies
Anonymous_User Absent Member.
Absent Member.

Re: NetStorage file and folder downloads

Bthompson,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
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If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Product Support Forums Team
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Anonymous_User Absent Member.
Absent Member.

Re: NetStorage file and folder downloads

I'll ask


Suzanne Miles
Volunteer Sysop, Novell Support Connection
http://support.novell.com/forums/
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Anonymous_User Absent Member.
Absent Member.

Re: NetStorage file and folder downloads

> I have NetWare 6.5 SP4 running NetStorage. Two things happen. If I
> try and download a Word document from Folder View it just seems to refresh
> the page and then do nothing. Excel and Access files seem to come down OK
> but not Word documents. If I flip to text mode it does work.



> The second item is if I attempt to download a folder it comes down as
> an empty zip file. I have looked through the knowlege base and a good
> many of these forums and have seen similar items but nothing that seemed
> to point to a solution.


We shouldn't care about the content or file type. Therefore I would have to
assume that it is something to do with the file and folder itself. Have you
tried other word documents and other folders? Are there any special
characters is the file or folder name? Are these files or folder names in
different language characters? what is the size of these files and folders?


Suzanne Miles
Volunteer Sysop, Novell Support Connection
http://support.novell.com/forums/
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Anonymous_User Absent Member.
Absent Member.

Re: NetStorage file and folder downloads

> We shouldn't care about the content or file type.

Well another thought for you. If you are using Internet explorer then it may
be some security settings. For example, perhaps IE is sensing that there is
a macro or something within the file itself and will therefore not download
it. One easy way to test this would be to download firefox on that
workstation and see if you get the same results.


Suzanne Miles
Volunteer Sysop, Novell Support Connection
http://support.novell.com/forums/
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Anonymous_User Absent Member.
Absent Member.

NetStorage file and folder downloads

See TID 2971833 and 10095853

Fiona


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