Anonymous_User Absent Member.
Absent Member.
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Novell NetWare Resource Manager Service Failed to Start

Netware 6.5
Novell Client 4.91.0.20050216
Windows XP SP1

I have a machine that has been working well in the field for the last 4 or 5
months. This morning, it was unable to login to the network. At the Novell
login screen the user enters his user name and password (which I verified as
being correct), and when he clicks OK, a message comes up which reads, "A
required network service has not started. Please check your error log for
details."

I found the following four errors in the System log (in order of
occurrence):

Error 1
-------
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Description:
The Novell NetWare Resource Manager service failed to start due to the
following error:
The system cannot find the file specified.

Error 2
-------
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Description:
The Novell Service Location service failed to start due to the following
error:
A device attached to the system is not functioning.

Error 3
-------
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7002
Description:
The Novell Client for Windows service depends on the NetWare Services group
and no member of this group started.

Error 4
-------
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7002
Description:
The Novell DHCP Inform Client service depends on the NetWare Services group
and no member of this group started.

-------
I figure that the first error is probably causing the other 3, but I don't
know what file it is looking for, and the Novell Netware Resource Manager
service does not even appear on the list of services for the machine. In
fact, the only Novell services that are listed are all set for automatic
startup, and they are all started.

The machine in question uses a static IP address, and I verified that all
IP, DNS, and WINS settings are correct.

I had this problem once before, and in that case I had to scrub the hard
drive an re-image the machine, as a reinstall of the Novell client did NOT
fix the problem.

Can anyone tell me what might be causing this problem?

--Tom


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6 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Novell NetWare Resource Manager Service Failed to Start

It looks like I may have resolved this problem. If found the following
information in the registry:

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\RESMGR]
"ImagePath"="System32\NetWare\resmgr.sys"
"DisplayName"="Novell NetWare Resource Manager"
"Group"="NetWare Services"

The file specified in the ImagePath value did not exist in that folder, but
I found it elsewhere on the drive. I compared the version number, size,
date, and time on the file that I found with the same file from a working
machine, and it was a match. So I copied the file into the
C:\Windows\System32\NetWare folder, and now the machine logs in to the
network without any problems.

The registry information above actually appears in 3 or 4 places throughout
the registry, but in each case, the ImagePath value was the same.

--Tom

"Thomas M" <misc516@hotmail.com> wrote in message
news:9ng3f.925$l%3.133@prv-forum2.provo.novell.com...
> Netware 6.5
> Novell Client 4.91.0.20050216
> Windows XP SP1
>
> I have a machine that has been working well in the field for the last 4 or

5
> months. This morning, it was unable to login to the network. At the

Novell
> login screen the user enters his user name and password (which I verified

as
> being correct), and when he clicks OK, a message comes up which reads, "A
> required network service has not started. Please check your error log for
> details."
>
> I found the following four errors in the System log (in order of
> occurrence):
>
> Error 1
> -------
> Event Type: Error
> Event Source: Service Control Manager
> Event Category: None
> Event ID: 7000
> Description:
> The Novell NetWare Resource Manager service failed to start due to the
> following error:
> The system cannot find the file specified.
>
> Error 2
> -------
> Event Type: Error
> Event Source: Service Control Manager
> Event Category: None
> Event ID: 7000
> Description:
> The Novell Service Location service failed to start due to the following
> error:
> A device attached to the system is not functioning.
>
> Error 3
> -------
> Event Type: Error
> Event Source: Service Control Manager
> Event Category: None
> Event ID: 7002
> Description:
> The Novell Client for Windows service depends on the NetWare Services

group
> and no member of this group started.
>
> Error 4
> -------
> Event Type: Error
> Event Source: Service Control Manager
> Event Category: None
> Event ID: 7002
> Description:
> The Novell DHCP Inform Client service depends on the NetWare Services

group
> and no member of this group started.
>
> -------
> I figure that the first error is probably causing the other 3, but I don't
> know what file it is looking for, and the Novell Netware Resource Manager
> service does not even appear on the list of services for the machine. In
> fact, the only Novell services that are listed are all set for automatic
> startup, and they are all started.
>
> The machine in question uses a static IP address, and I verified that all
> IP, DNS, and WINS settings are correct.
>
> I had this problem once before, and in that case I had to scrub the hard
> drive an re-image the machine, as a reinstall of the Novell client did NOT
> fix the problem.
>
> Can anyone tell me what might be causing this problem?
>
> --Tom
>
>



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sethboat Absent Member.
Absent Member.

Re: Novell NetWare Resource Manager Service Failed to Start

I had the exact same problem. I discovered that when I looked at the Novell Client Properties from the "Red N" in the "Product name" field it said "Failed install of Novell Client 4.91..." I re-installed the client and it now works fine.
0 Likes
ataubman Absent Member.
Absent Member.

Re: Novell NetWare Resource Manager Service Failed to Start

You are replying to a post that's almost 3 years old. The author is
unlikely to see your reply.
--
Andrew C Taubman
Novell Support Forums Volunteer SysOp
http://forums.novell.com/
(Sorry, support is not provided via e-mail)

Opinions expressed above are not
necessarily those of Novell Inc.

Andrew C Taubman (Sorry, support is not provided via e-mail) Opinions expressed above are not necessarily those of Micro Focus.
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asdflkjk Absent Member.
Absent Member.

Re: Novell NetWare Resource Manager Service Failed to Start

True. The rest of us lurkers, however, probably find it helpful. As I did.
ataubman;1590746 wrote:
You are replying to a post that's almost 3 years old. The author is
unlikely to see your reply.
--
Andrew C Taubman
Novell Support Forums Volunteer SysOp
http://forums.novell.com/
(Sorry, support is not provided via e-mail)

Opinions expressed above are not
necessarily those of Novell Inc.
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Kepy Absent Member.
Absent Member.

Re: Novell NetWare Resource Manager Service Failed to Start

Agreed.
Sorry to tickle the post and have it bubble up in front of the moderators and those that help all of us.
However sometimes it is the community helping itself....years old, it doesn't matter it's info that is now out there and someone might find it someday.

Post Away
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dpaxton Absent Member.
Absent Member.

Re: Novell NetWare Resource Manager Service Failed to Start

Kepy;1669020 wrote:
Agreed.
Sorry to tickle the post and have it bubble up in front of the moderators and those that help all of us.
However sometimes it is the community helping itself....years old, it doesn't matter it's info that is now out there and someone might find it someday.

Post Away


YEP! EVEN MANY YEARS LATER -- This is 2014, Feb, That is another 7 years, Are you forgetting NetWare will NEVER DIE?
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