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Re: Tree or Server Not Found

On Fri, 15 Jul 2005 19:28:41 GMT, dcastelino@charlestoncounty.org
wrote:

>We have Novell 4.90 SP2 Clients all over the Conty.We want to ugrade to
>4.91.Tried upgrading the client on 10 machines,after upgrade found that
>some of the machines returns the following error message Tree or Server
>Not Found.Any Suggestions?


What version (and SP) is on the servers? Are you using IPX, TCP/IP,
or both for comms? If IP is in the mix, can you connect by entering a
server IP address in the Server field in the Advanced section of the
login? If, how do you have SLP configured?

---------------
Donald Albury
Novell Product Support Volunteer SysOp
Sorry, no replies to e-mail responses

"If something is so complicated that you can't
explain it in 10 seconds, then it's probably not
worth knowing anyway." Bill Waterson
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Re: Tree or Server Not Found

> On Fri, 15 Jul 2005 19:28:41 GMT, dcastelino@charlestoncounty.org
> wrote:
>
> >We have Novell 4.90 SP2 Clients all over the Conty.We want to ugrade

to
> >4.91.Tried upgrading the client on 10 machines,after upgrade found

that
> >some of the machines returns the following error message Tree or

Server
> >Not Found.Any Suggestions?

>
> What version (and SP) is on the servers? Are you using IPX, TCP/IP,
> or both for comms? If IP is in the mix, can you connect by entering a
> server IP address in the Server field in the Advanced section of the
> login? If, how do you have SLP configured?
>
> ---------------
> Donald Albury
> Novell Product Support Volunteer SysOp
> Sorry, no replies to e-mail responses
>
> "If something is so complicated that you can't
> explain it in 10 seconds, then it's probably not
> worth knowing anyway." Bill Waterson


We have the same problem. I have narrowed it down to happening only on
the 4.91 clients (both Windows 2000 sp4 & XP SP2) and neither of the 2
4.91 client patches helped. I should also add that the problem only
seems to happen if logon is attempted as soon as the logon box is
available. If the computer sits for a bit (I don't know how long it
takes) before logging in is attempted, it works fine.

Our environment is Netware 6.5 SP3 and we also have a Microsoft Windows
2000 Active Directory domain.

I have upgraded the client to 4.91 on about half of our 22 desktops, so I
would prefer to find a fix than have to uninstall 4.91 and install 4.90
again.

Paul
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Re: Tree or Server Not Found

On Mon, 18 Jul 2005 14:51:24 GMT, paul@rootorg.com wrote:

>We have the same problem.


Maybe, maybe not. 🙂

>I have narrowed it down to happening only on
>the 4.91 clients (both Windows 2000 sp4 & XP SP2) and neither of the 2
>4.91 client patches helped. I should also add that the problem only
>seems to happen if logon is attempted as soon as the logon box is
>available. If the computer sits for a bit (I don't know how long it
>takes) before logging in is attempted, it works fine.


Try the fix in TID 10095000
(http://support.novell.com/cgi-bin/search/searchtid.cgi?/10095000.htm).

---------------
Donald Albury
Novell Product Support Volunteer SysOp
Sorry, no replies to e-mail responses

"If something is so complicated that you can't
explain it in 10 seconds, then it's probably not
worth knowing anyway." Bill Waterson
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Re: Tree or Server Not Found

> On Mon, 18 Jul 2005 14:51:24 GMT, paul@rootorg.com wrote:
>
> >We have the same problem.

>
> Maybe, maybe not. 🙂
>
> >I have narrowed it down to happening only on
> >the 4.91 clients (both Windows 2000 sp4 & XP SP2) and neither of the 2
> >4.91 client patches helped. I should also add that the problem only
> >seems to happen if logon is attempted as soon as the logon box is
> >available. If the computer sits for a bit (I don't know how long it
> >takes) before logging in is attempted, it works fine.

>
> Try the fix in TID 10095000
> (http://support.novell.com/cgi-bin/search/searchtid.cgi?/10095000.htm).
>
> ---------------
> Donald Albury
> Novell Product Support Volunteer SysOp
> Sorry, no replies to e-mail responses
>
> "If something is so complicated that you can't
> explain it in 10 seconds, then it's probably not
> worth knowing anyway." Bill Waterson


Thanks for the TID tip, but that doesn't fix it.

I should clarify that the 4.91 updates/patches I have tried are the
491_pka & 491_nwgina_3

Next idea?

Paul Rebmann
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Re: Tree or Server Not Found

On Mon, 18 Jul 2005 21:49:42 GMT, paul@rootorg.com wrote:

>Thanks for the TID tip, but that doesn't fix it.
>
>I should clarify that the 4.91 updates/patches I have tried are the
>491_pka & 491_nwgina_3
>
>Next idea?


Back to my response to dcastelino:

What version (and SP) is on the servers? Are you using IPX, TCP/IP,
or both for comms? If IP is in the mix, can you connect by entering a
server IP address in the Server field in the Advanced section of the
login? If, how do you have SLP configured?

With the added question, have you pointed to the Scope and DA in the
Service Location tab of the client properties?

---------------
Donald Albury
Novell Product Support Volunteer SysOp
Sorry, no replies to e-mail responses

"If something is so complicated that you can't
explain it in 10 seconds, then it's probably not
worth knowing anyway." Bill Waterson
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Re: Tree or Server Not Found

> On Mon, 18 Jul 2005 21:49:42 GMT, paul@rootorg.com wrote:
>
> >Thanks for the TID tip, but that doesn't fix it.
> >
> >I should clarify that the 4.91 updates/patches I have tried are the
> >491_pka & 491_nwgina_3
> >
> >Next idea?

>
> Back to my response to dcastelino:
>
> What version (and SP) is on the servers? Are you using IPX, TCP/IP,
> or both for comms? If IP is in the mix, can you connect by entering a
> server IP address in the Server field in the Advanced section of the
> login? If, how do you have SLP configured?
>
> With the added question, have you pointed to the Scope and DA in the
> Service Location tab of the client properties?
>
> ---------------
> Donald Albury
> Novell Product Support Volunteer SysOp
> Sorry, no replies to e-mail responses
>
> "If something is so complicated that you can't
> explain it in 10 seconds, then it's probably not
> worth knowing anyway." Bill Waterson

Donald,

2 Novell Netware 6.5 SP3 servers

Servers have TCP/IP and IPX, the plan is to remove IPX as soon as I have
IPX off of all the clients, which I was doing in conjuction with
upgrading the Novell Client to 4.91 when I descovered this problem.

Entering the IP address of the server instead of the name in the advanced
section of logon does appear to avoid the problem (tree or server not
found...)

It looks like an SLP issue, I am currently reading up on SLP starting
with TID 10062474 SLP Design & Implementation Guidelines. Any ideas
would be appreciated.

Here is what I know so far on our SLP:
None of the three SLP objects exist anywhere in our NDS tree.
SLP.NLM & SLPTCP.NLM are loaded
DISPLAY SERVICES returns 16 services

Looking at our main server in Remote Manager SLP section:
Scope list: default
SLP.CFG: only sample info, eveything is commented out
Discovered Directory Agents:
Multicast - Disabled
DHCP - Enabled
Static cfg - Enabled
Disable Multicast after DHCP, Static - Enabled
Internal Service agent Services: 8 of the same 16 services listed by
Dirsplay SLP Services at the console

Thanks fo rhte help.

Paul

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Re: Tree or Server Not Found

Paul,

You need to set up SLP with a Named scope. See TID 10059981
(http://support.novell.com/cgi-bin/search/searchtid.cgi?/10059981.htm)
on how to do this.

---------------
Donald Albury
Novell Product Support Volunteer SysOp
Sorry, no replies to e-mail responses

"If something is so complicated that you can't
explain it in 10 seconds, then it's probably not
worth knowing anyway." Bill Waterson
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Re: Tree or Server Not Found

> Paul,
>
> You need to set up SLP with a Named scope. See TID 10059981
> (http://support.novell.com/cgi-bin/search/searchtid.cgi?/10059981.htm)
> on how to do this.
>
> ---------------
> Donald Albury
> Novell Product Support Volunteer SysOp
> Sorry, no replies to e-mail responses
>
> "If something is so complicated that you can't
> explain it in 10 seconds, then it's probably not
> worth knowing anyway." Bill Waterson


Donald,

Thanks for your reply. Is there any reason I could not instead
configure SLP with an UNSCOPED Directory Agent as outlined in TID
10060296 ?

We are a small shop and the entire LAN is a single unrouted subnet,
about 25 workstations and 2 Netware servers (plus some Microsoft servers).

BTW - I am glad to see that the TID writers have a sense of humor (TID
10059981 - scope pun intended)

Paul


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Re: Tree or Server Not Found

On Thu, 21 Jul 2005 20:39:09 GMT, paul@rootorg.com wrote:

> Thanks for your reply. Is there any reason I could not instead
>configure SLP with an UNSCOPED Directory Agent as outlined in TID
>10060296 ?


UNSCOPED does not work with NW 6.x.

---------------
Donald Albury
Novell Product Support Volunteer SysOp
Sorry, no replies to e-mail responses

"If something is so complicated that you can't
explain it in 10 seconds, then it's probably not
worth knowing anyway." Bill Waterson
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Re: Tree or Server Not Found

On 7/21/2005 Donald Albury wrote:

> UNSCOPED does not work with NW 6.x.


It works, but it's treated as a named scope.


--
Edison Ortiz
Novell Product Support Forum SysOp
(No Email Support, Thanks !)
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Re: Tree or Server Not Found

On 7/21/2005 paul@rootorg.com wrote:

> We are a small shop and the entire LAN is a single unrouted subnet,
> about 25 workstations and 2 Netware servers (plus some Microsoft servers).


Interesting. It should work without Directory Agent. Care to post the
output from typing SLPINFO /ALL from a workstation *before* implementing
the SCOPED scope design that Donald suggested ? Just curious.


--
Edison Ortiz
Novell Product Support Forum SysOp
(No Email Support, Thanks !)
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Re: Tree or Server Not Found

On Fri, 22 Jul 2005 17:11:35 GMT, "Edison Ortiz" <eortiz@nscsysop.com>
wrote:

>It works, but it's treated as a named scope.


I'm just going by what we were told at Brainshare before NW 6 was
released. <shrug>

---------------
Donald Albury
Novell Product Support Volunteer SysOp
Sorry, no replies to e-mail responses

"If something is so complicated that you can't
explain it in 10 seconds, then it's probably not
worth knowing anyway." Bill Waterson
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Re: Tree or Server Not Found

On 7/22/2005 Donald Albury wrote:

> I'm just going by what we were told at Brainshare before NW 6 was
> released. <shrug>


And you are right but things have changed since then. It's not
recommended to employ the 'UNSCOPED' as a named scope
since you may introduce a NetWare5.x server in the picture and
this server will treat it as a 'unnamed' scope.


--
Edison Ortiz
Novell Product Support Forum SysOp
(No Email Support, Thanks !)
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Re: Tree or Server Not Found

> On Thu, 21 Jul 2005 20:39:09 GMT, paul@rootorg.com wrote:
>
> > Thanks for your reply. Is there any reason I could not instead
> >configure SLP with an UNSCOPED Directory Agent as outlined in TID
> >10060296 ?

>
> UNSCOPED does not work with NW 6.x.
>
> ---------------
> Donald Albury
> Novell Product Support Volunteer SysOp
> Sorry, no replies to e-mail responses
>
> "If something is so complicated that you can't
> explain it in 10 seconds, then it's probably not
> worth knowing anyway." Bill Waterson

Donald,

I configured the Scoped SLP per TID 10059981 and that solved the logon
problem.

Thanks for all of your assistance.

Paul
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Re: Tree or Server Not Found

> On 7/21/2005 paul@rootorg.com wrote:
>
> > We are a small shop and the entire LAN is a single unrouted subnet,
> > about 25 workstations and 2 Netware servers (plus some Microsoft

servers).
>
> Interesting. It should work without Directory Agent. Care to post the
> output from typing SLPINFO /ALL from a workstation *before* implementing
> the SCOPED scope design that Donald suggested ? Just curious.
>
>
> --
> Edison Ortiz
> Novell Product Support Forum SysOp
> (No Email Support, Thanks !)

Edison,

I have configured teh scope, which did solve our problem, but I had
saved the results of slpinfo /a from before. Here are those results:



*****************************************************
*** Novell Client for Windows NT ***
*** Service Location Diagnostics ***
*****************************************************

SLP Version: 1.0
SLP Start Time: 9:02:48am 7/19/2005
Last I/O: 3:58:48pm 7/19/2005
Total Packets: Out: 60 In:
Total Bytes: Out: 6980 In:


SLP Operational Parameters Values
------------------------------- ------------
Static Scopes NO
Static Directory Agents NO
Active Discovery YES
Use Broadcast for SLP Multicast NO
Use DHCP for SLP YES
SLP Maximum Transmission Unit 1400 bytes
SLP Multicast Radius 32 hops


SLP Timers Values
------------------------------------- ------------
Give Up on Requests to SAs 15 seconds
Close Idle TCP Connections 5 minutes
Cache SLP Replies 1 minutes
SLP Default Registration Lifetime 10800 seconds
Wait Before Giving Up on DA 5 seconds
Wait Before Registering on Passive DA 1-2 seconds


Scope List Source(s)
---------------------------------------- ------------
<unscoped>


DA IP Address Source(s) State Local Interface Scope(s)
--------------- --------- ----- --------------- ------------------
-----
<No Directory Agents>



Local Interface ###.##.##.## <-- this was the ip address of the computer
---------------------------------
Operational State: UP
Operating Mode(s): MCAST
SA/UA Scopes: <unscoped>
Last I/O: 3:58:48pm 7/19/2005
Total Packets: Out: 60 In:
Total Bytes: Out: 6980 In:
Last Addr Out: 224.0.1.22
Last Addr In: 0.0.0.0


Paul

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