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Slow Logins (5 mins)

I am having a bit of a problem with some very slow logins - approx 5 mins from the login screen until the workstations are useable. It seems after inputting passwords and clicking ok to take the client about 10 seconds to accept passwords, then workstations hang for long periods of time at the blank screen, than again after the windows settings are applied. I have removed the Zen agent but the logins seem to take just as long (even if I delete all of the cached group policies).

I ran a packet trace but all looked to be working normally, the client is configured to use SLP, and SLP appears to be working as it should. I have also changed the Name resolution timeout to 1 on the client. The replicas are all stored on physical servers, all of the servers hosting actual storage or applications are all virtualized using ESX3.5.

I can post the wireshark trace if anyone thinks it would be worth looking though, thanks in advance for any other thoughts on what to check on 🙂

Dennis
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Re: Slow Logins (5 mins)

Also, the WAN connections are gigabit, it seems to have started happening since updating netware to 6.5.8 - but can't be too sure about that one...
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Re: Slow Logins (5 mins)

The key thing in the packet traces is, where is the delay? Is it waiting for the workstation or the server or other external service?

Andrew C Taubman (Sorry, support is not provided via e-mail) Opinions expressed above are not necessarily those of Micro Focus.
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Re: Slow Logins (5 mins)

Hello

Could you please try to explain or recommend how to collect the data you are talking about?
I have same issues as the OP, after entering password system takes from 10-20 seconds before any activity happens, the black window after successful logging in anywhere from 3-5min sometimes even longer.
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Re: Slow Logins (5 mins)

Sounds like you have a Group Policy Issue.
The Long Black Screen was one symptom seen with corrupt "Group Policy Cache"
Folders and older versions of the ZENworks Desktop Management Agent.

"deployapp" <deployapp@no-mx.forums.novell.com> wrote in message
news:deployapp.3pngnb@no-mx.forums.novell.com...
>
> Hello
>
> Could you please try to explain or recommend how to collect the data
> you are talking about?
> I have same issues as the OP, after entering password system takes from
> 10-20 seconds before any activity happens, the black window after
> successful logging in anywhere from 3-5min sometimes even longer.
>
>
> --
> deployapp
> ------------------------------------------------------------------------
> deployapp's Profile: http://forums.novell.com/member.php?userid=48444
> View this thread: http://forums.novell.com/showthread.php?t=365403
>



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Re: Slow Logins (5 mins)

> the black window after
> successful logging in anywhere from 3-5min sometimes even longer.


The black screen after log in is notorious if you have roaming profiles and
the profile is large or contains many small files.
The most typical example is if "Desktop" is roamed and the user has saved
large files, .iso etc, there. I've also seen this happen if the roamed
ntuser.dat is corrupt.


Regards
Rolf Lidvall
Swedish Radio (Ltd)


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Re: Slow Logins (5 mins)

Rolf Lidvall wrote:
>> the black window after
>> successful logging in anywhere from 3-5min sometimes even longer.

>
> The black screen after log in is notorious if you have roaming profiles and
> the profile is large or contains many small files.
> The most typical example is if "Desktop" is roamed and the user has saved
> large files, .iso etc, there. I've also seen this happen if the roamed
> ntuser.dat is corrupt.
>
>
> Regards
> Rolf Lidvall
> Swedish Radio (Ltd)
>
>


So how do you fix that ZEN issue? Which folder needs to be re-created?

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Re: Slow Logins (5 mins)

> So how do you fix that ZEN issue? Which folder needs to be re-created?

Well, it's not a Zen issue per definition, it's all about educating the
users. When the Admin have decided which folders that shall roam, then the
users must also be informed about the limitations this leads to compared to
their "home environment".
For example, if you are roaming the "Desktop", don't save files there,
except for maybe a few shortcuts.
If you are roaming cookies, delete them periodically, at least when there
are more than a couple of thousands, etc, etc.
If these issues still happens, they are fixed by deleting the offending
files in the server profile when the user is not logged in on any
workstation.
A corrupt ntuser.dat is most often caused by turning off the power before
the profile is properly saved back to the server. Never turn the workstation
off before logout is complete if you have roaming profiles.


Regards
Rolf Lidvall
Swedish Radio (Ltd)


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