Anonymous_User Absent Member.
Absent Member.
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Unable to add iFolder_ServerAgent to Global Settings LDAP. error

I'm running NW 6.5 SP6, iFolder 2.1 I get this error when trying to
configure global settings after logging into
[servername]/iFolderServer/Admin/ :

Unable to add iFolder_ServerAgent to Global Settings LDAP.

I've reviewed a few questions / answers on this forum, and some information
I found on the web. It was suggested to remove the password policy from
the admin user, which I did. Even though that was suggeted for 2.1.1, and
supposedly the issue was fixed in 2.1.3 - I'm currently up to 2.1.8

Anyway, I don't have an iFolder Server object. My understanding is the
global settings will create it. And I keep getting that error. My admin
user has a simple password, with a password policy with basically no settings.

What else should I look at?


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Anonymous_User Absent Member.
Absent Member.

Re: Unable to add iFolder_ServerAgent to Global Settings LDAP. error

,
> Anyway, I don't have an iFolder Server object. My understanding is the
> global settings will create it. And I keep getting that error. My admin
> user has a simple password, with a password policy with basically no settings.
>

You are right. Can we see an LDAP trace when you log in to global settings?

IFolder simple troubleshooting steps:

1. iFolder 2.x needs eDirectory 8.6.2 or better for LDAP. It will not
work with NW 5.1 DS 8.82 for example.
2. Check that the admin name in the iFolder server config file is
correct
3. Use the clear-text LDAP (389) port for troubleshooting
(SSL/TLS tab, turn off "require TLS", see below)
4. Have iFolder log its screen to a file (below)
5. Turn on LDAP tracing on the LDAP Server Object
(Screen options tab, check at least "connection" and "response")
6. LOAD DSTRACE. Turn off everything and turn on LDAP, then try to log
in.
7. Does it work if you bypass the proxy in your browser?

Does the new iFolder help?
http://support.novell.com/servlet/filedownload/uns/pub/ifolder213.exe/
(This is for 6.0. For 6.5, use SP2)

Note on 4:
Change startifolder.ncf to read:
LOAD ADDRESS SPACE = IFOLDER APACHE -s -f
SYS:APACHE\IFOLDER\SERVER\HTTPD.CONF
(all on one line)

Note on 3:
1. LDAP Server Object, SSL/TLS Config Page
Untick "Require TLS for All Operations"
2. LDAP Group Object
Untick "Require TLS for simple binds with password"

Note on 6:
LOAD DSTRACE
DSTRACE -ALL
DSTRACE +LDAP
DSTRACE SCREEN ON
DSTRACE FILE On

The trace file is called DSTRACE.LOG and is in sys:system

For some helpful tips:
http://nscsysop.hypermart.net/ifolder.html
http://www.gordonross.org.uk/iFolder.html

- Anders Gustafsson, Engineer, CNE6, ASE
NSC Volunteer Sysop
Pedago, The Aaland Islands (N60 E20)

Novell does not monitor these forums officially.
Enhancement requests for all Novell products may be made at
http://support.novell.com/enhancement

Using VA 5.51 build 315 on Windows 2000 build 2195

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