Anonymous_User Absent Member.
Absent Member.
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Webaccess down

SBS6.0

but http://myserverip/serverlet/webacc produces NO response

WebAccess is loaded
I can check server health etc using NRM

What do I look for - Where do I start


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4 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Webaccess down

Simon wrote:

> but http://myserverip/serverlet/webacc produces NO response


Do you mean http://myserverip/servlet/webacc or are you REALLY trying to
go to "servetlet"?

> WebAccess is loaded


Webaccess has two major parts: the agent, loaded via gwinter.nlm, and
the application, loaded via Tomcat. It sounds like your Tomcat may not
be loaded, or perhaps apache. What do you see when you type JAVA -SHOW
at the console? And what do you see when you type MODULES APACHE?

Also try turning off friendly error messages in IE so we can see the
real error.

--
Jim
NSC SYsop
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Anonymous_User Absent Member.
Absent Member.

Re: Webaccess down

Already answered in small-business.6x

- Anders Gustafsson, Engineer, CNE6, ASE
NSC Volunteer Sysop
Pedago, The Aaland Islands (N60 E20)

Novell does not monitor these forums officially.
Enhancement requests for all Novell products may be made at
http://support.novell.com/enhancement

Using VA 5.51 build 315 on Windows 2000 build 2195

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Anonymous_User Absent Member.
Absent Member.

Re: Webaccess down

Modules Apache produces nothing

Java -show displays
org.apache.tomcat.startup.main ID 206
vrts.hro.net.rmi.server.servmain ID 1041

This is different to another server which has NW6.5SB
This shows 2 x apache2
and 3 items with java -show


"Jim Michael" <jkmichael@myrealbox.com> wrote in message
news:woNHe.15898$Y_1.3108@prv-forum2.provo.novell.com...
> Simon wrote:
>
> > but http://myserverip/serverlet/webacc produces NO response

>
> Do you mean http://myserverip/servlet/webacc or are you REALLY trying to
> go to "servetlet"?
>
> > WebAccess is loaded

>
> Webaccess has two major parts: the agent, loaded via gwinter.nlm, and
> the application, loaded via Tomcat. It sounds like your Tomcat may not
> be loaded, or perhaps apache. What do you see when you type JAVA -SHOW
> at the console? And what do you see when you type MODULES APACHE?
>
> Also try turning off friendly error messages in IE so we can see the
> real error.
>
> --
> Jim
> NSC SYsop



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Anonymous_User Absent Member.
Absent Member.

Re: Webaccess down

Simon,
> Modules Apache produces nothing
>

Then Apache is not loaded. May I suggest you run PKIDIAG to check your
certificates. Then try reloading Apache.

ADMSRVUP
APACHE


- Anders Gustafsson, Engineer, CNE6, ASE
NSC Volunteer Sysop
Pedago, The Aaland Islands (N60 E20)

Novell does not monitor these forums officially.
Enhancement requests for all Novell products may be made at
http://support.novell.com/enhancement

Using VA 5.51 build 315 on Windows 2000 build 2195

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