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Write-Protected Office 2010 Documents

Hi,

we have a clustered nss-volume (sles10sp4 + oes2sp3) and some users report write-protected office 2012 documents on the first open. then they reopen and they're not writeprotected - on the third time perhaps again wprotec. .

This is NOT the problem that the file is locked by some user, this is only about write-protection. The file is certainly not write-protected - checking with W.Expl. .

Anyone had this problem and can help?

thx,
hudo
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Fleet Admiral
Fleet Admiral

susehoush;2191301 wrote:
Hi,

we have a clustered nss-volume (sles10sp4 + oes2sp3) and some users report write-protected office 2012 documents on the first open. then they reopen and they're not writeprotected - on the third time perhaps again wprotec. .

This is NOT the problem that the file is locked by some user, this is only about write-protection. The file is certainly not write-protected - checking with W.Expl. .

Anyone had this problem and can help?


Assuming the title is correct and your users are using Office 2010 (not 2012 as in text - 2012 has not been announced let alone released!) how are your users connecting to the volume - NCP and/or CIFS/SMB?

If NCP, which version of the Novell Client is in play?

HTH.
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