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aptcpd crashing

For the last week afp has been consistently crashing such that I leave terminal open so I can restart the service. After turning on the debug and error logs this is what I see in /var/log/messages

ep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] FPGetFileDirParms: GetInfo call is failed with err 20407
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [status] Linux File Handle 17
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: UTF8 Name
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] Unable to open parent (ZID #127 <7f>) 20407 <4fb7> child is <staff>
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] FPGetFileDirParms: GetInfo call is failed with err 20407
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [status] Linux File Handle 17
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: UTF8 Name
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] Unable to open parent (ZID #127 <7f>) 20407 <4fb7> child is <staff>
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] FPGetFileDirParms: GetInfo call is failed with err 20407
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [ERROR] zGetInfo returned 20008 <4e28> for zid 1685087092
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: From FPOpenFork
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: from zAFPGetInfo
Sep 9 09:05:17 LX-Westchester afptcpd[21610]:
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [status] Linux File Handle 17
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: UTF8 Name
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] Unable to open parent (ZID #127 <7f>) 20407 <4fb7> child is <staff>
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] FPGetFileDirParms: GetInfo call is failed with err 20407
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [status] Linux File Handle 17
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: UTF8 Name
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] Unable to open parent (ZID #127 <7f>) 20407 <4fb7> child is <staff>
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] FPGetFileDirParms: GetInfo call is failed with err 20407
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [status] Linux File Handle 17
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: UTF8 Name
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] Unable to open parent (ZID #127 <7f>) 20407 <4fb7> child is <staff>
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] FPGetFileDirParms: GetInfo call is failed with err 20407
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: FPEnumerate returning ERROR (4FB7) at 5
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: FPEnumerate returning ERROR (4FB7) at 5
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [ERROR] zGetInfo returned 20008 <4e28> for zid 1685087092
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: From FPOpenFork
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: from zAFPGetInfo
Sep 9 09:05:17 LX-Westchester afptcpd[21610]:
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [status] Linux File Handle 17
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: UTF8 Name
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] Unable to open parent (ZID #127 <7f>) 20407 <4fb7> child is <staff>
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] FPGetFileDirParms: GetInfo call is failed with err 20407
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [status] Linux File Handle 17
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: UTF8 Name
Sep 9 09:05:17 LX-Westchester afptcpd[21610]: [error] Unable to open parent (ZID #127 <7f>) 20407 <4fb7> child is <staff>
Sep 9 09:05:18 LX-Westchester afptcpd[21610]: [status] AFPListeningThread : Accepted socket 11
Sep 9 09:05:18 LX-Westchester afptcpd[21610]: [error] FPGetFileDirParms: GetInfo call is failed with err 20407
Sep 9 09:05:18 LX-Westchester afptcpd[21610]: [status] Created session: count is <6>
Sep 9 09:05:18 LX-Westchester afptcpd[21610]: [status] AFPListeningThread : Accepted socket 11
Sep 9 09:05:18 LX-Westchester afptcpd[21610]: [status] AFP 0: AnnihilateSession (use count = 0)
Sep 9 09:05:18 LX-Westchester kernel: afptcpd[21697]: segfault at 0000000000000018 rip 000000000041e460 rsp 0000000049011030 error 4
Sep 9 09:05:19 LX-Westchester kernel: klogd 1.4.1, ---------- state change ----------


From what I can tell perhaps is this a unicode issue with something in the staff directory? I am running the latest patches on this server. Any ideas or way to pinpoint the problem exactly?

Thanks for any help

Nathan
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Re: aptcpd crashing

Please contact some NTS person to open an SR on this. On an SR is raised with all the details (including the logs and the core) Novell development team will be able to look at the issue. Or if the problem is easyly reproducible please provide the steps for the same.

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Re: aptcpd crashing

You say you are running the latest, but please confirm that afptcpd is at least version 1.0.0-0.40 or later.

Andrew C Taubman (Sorry, support is not provided via e-mail) Opinions expressed above are not necessarily those of Micro Focus.
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Re: aptcpd crashing

rpm -qa | grep afptcp shows I am running novell-afptcpd-1.0.0-0.40.
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Re: aptcpd crashing

I guess 43 is the latest patch version for AFP. Try to download this latest version and check if you still see any coredumps.

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Re: aptcpd crashing

Apparently I must have patched it this week already because it is running the 43 version. I do know I got a segfault error the other day, but will look to see if it does it again as I know for sure I am now running 43.

I have another couple of servers setup as I am working on migrating from Netware 6.5 SP 8 to SUSE OES. I might try and move another schools data to one of the new servers and see how it behaves.
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Re: aptcpd crashing

How did this get worked out? I have had much the same symptoms. My server is also at aptcpd 1.0.0-0.43. Have you found the answer?

Thanks, Rob
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Re: aptcpd crashing

We have an open SR in dealing with the problem. I have provided several core dumps and they are in the process of pin pointing the problem. I have a new AFPTCPD bin that they provided which has helped a bit. Still no true solution but hopefully soon!
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Re: aptcpd crashing

How long have you had the SR open? Unfortunately we have been dealing with afp segfaults as well, and we have had an SR open for a couple of months.

Thanks for sharing!
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Re: aptcpd crashing

Since Oct 7th. You can reference defect# 529774 and see about getting some test binaries. Have they provided you any yet?
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Re: aptcpd crashing

They sent us some test binaries back in early September when we started having problems, but they were superceeded by aptcpd 1.0.0-0.43 and they have not provided anything since, other than a vague hope that our segfaults will go away after the next update.
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Re: aptcpd crashing

If you are getting core dumps daily keep posting them to the support portal. In the meantime get your case escalated and make sure to get some of the more recent binaries to try.
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