Anonymous_User Absent Member.
Absent Member.
698 views

network service and client login box.

Strange problem with a brand new HP Laptop running XP sp2 and a fully
patched 4.90 sp2 client. When the laptop comes out of sleep mode instead
of the users login id being displayed in the user id box "network service"
is displayed. The user can type their respective user name over the above
entry and get back into the system. What/why is causing "network service"
to be displayed in the login box vs. the actual user id of the logged in
person?

Thanks in advance.
Jim Boettger
Labels (1)
0 Likes
2 Replies
Anonymous_User Absent Member.
Absent Member.

Re: network service and client login box.

Jim,

Its possible some process or service is starting up and trying to make a
connection to some NetWare resource that your users are not authenticated
to.
Someone mentioned a similiar issue in the past in regards to having multiple
NICs installed.

You might also consider 4.91 SP1 from http://download.novell.com and any of
the applicable post-updates?...

Beta patches for 4.91 (beta can be better in some cases than production)
http://support.novell.com/filefinder/20609/beta.html

Production patches for 4.91
http://support.novell.com/filefinder/20609/index.html

Can you verify a virus, spyware or some other corruption has not affected
Windows?
I've used these free utilities in the past to help troubleshoot and they can
tell you wonders about what is really going with Windows...

AutoRuns, Process Explorer, Filemon, Regmon, and LoadOrder
http://www.sysinternals.com/

DriverView and ServiWin
http://www.nirsoft.net/utils/

--
Tony Pedretti


0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: network service and client login box.

Tony, found a blurbly buried deep in tid 10090516. Was supposed to be
corrected in 4.90 SP2. Apparently it wasn't. Upgrading to 4.91 appears to
have solved it.

Thanks
Jim

> Jim,
>
> Its possible some process or service is starting up and trying to make a
> connection to some NetWare resource that your users are not

authenticated
> to.
> Someone mentioned a similiar issue in the past in regards to having

multiple
> NICs installed.
>
> You might also consider 4.91 SP1 from http://download.novell.com and any

of
> the applicable post-updates?...
>
> Beta patches for 4.91 (beta can be better in some cases than production)
> http://support.novell.com/filefinder/20609/beta.html
>
> Production patches for 4.91
> http://support.novell.com/filefinder/20609/index.html
>
> Can you verify a virus, spyware or some other corruption has not

affected
> Windows?
> I've used these free utilities in the past to help troubleshoot and they

can
> tell you wonders about what is really going with Windows...
>
> AutoRuns, Process Explorer, Filemon, Regmon, and LoadOrder
> http://www.sysinternals.com/
>
> DriverView and ServiWin
> http://www.nirsoft.net/utils/
>
> --
> Tony Pedretti
>
>


0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.