Anonymous_User Absent Member.
Absent Member.
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one user can't login

NW 6,5 with ifolder 2.1

I have one user who can't login. When I watch the server ifolder
screen it
never moves. When I enter any other user it will say LOCATE_SERVER
username
unprovisioned user. Any ideas on how to troubleshoot this one user?
It is
an admin equivalent user if that means anything.





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2 Replies
Anonymous_User Absent Member.
Absent Member.

Re: one user can't login

Here is some more information. Actually no one can login. I assumedbecause the user was getting the message "unprovisioned user" that
they
would login fine but they can't either. When I enable a user and then

attempt to login to ifolder there is no activity on the ifolder
console
screen and the client gets a -105 can't find the server message. When
I
disable the user again I get the unprovisioned message on the consolescreen. I checked the CN property of ROOT and that was correct.
Thanks

Ken


"Ken Martin" <martin@ec.rr.com> wrote in message
news:ow_mb.401$BK3.87@prv-forum3.provo.novell.com...
> NW 6,5 with ifolder 2.1
>
> I have one user who can't login. When I watch the server ifolder

screen
it
> never moves. When I enter any other user it will say LOCATE_SERVERusername
> unprovisioned user. Any ideas on how to troubleshoot this one user?

It
is
> an admin equivalent user if that means anything.
>
>






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Anonymous_User Absent Member.
Absent Member.

Re: one user can't login

Ken Martin,
> Actually no one can login.
>

IFolder simple troubleshooting steps:
1. iFolder 2.x needs eDirectory 8.6.2 or better for LDAP. It will not

work with NW 5.1 DS 8.82 for example.
2. Check that the admin name in the iFolder server config file is
correct
3. Use the clear-text LDAP port for troubleshooting
4. Have iFolder log its screen to a file (below)
5. Turn on LDAP tracing on the LDAP Server/Group Object
6. LOAD DSTRACE. Turn off everything and turn on LDAP, then try to log

in.
7. Does it work if you bypass the proxy in your browser?


Note on 4:
Change startifolder.ncf to read:
LOAD ADDRESS SPACE = IFOLDER APACHE -s -f
SYS:APACHE\IFOLDER\SERVER\HTTPD.CONF
(all on one line)

For some helpful tips:
http://nscsysop.hypermart.net/ifolder.html


- Anders Gustafsson, Engineer, CNE6, ASE
NSC Volunteer Sysop (http://support-forums.novell.com)
Pedago, The Aaland Islands (N60 E20)
Using VA 4.52 build 277 (32-bit) on Windows 2000 build 2195




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