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Collection symbol can't change

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Hi Experts,

 

We have integrated SHR(9.40) with RTSM(9.25) as topology source.The data collection is happening every 1 hr but the symbol of collection is showing (X).Is there any patch to install the changing the collection symbol.Please help on this issue.Please find the attachment of the same.

 

Regards,

Pranav R N

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Micro Focus Expert
Micro Focus Expert

Re: Collection symbol can't change

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Is this still the case? It can take a while for this to get updated but usually after the topology has been successfully collected and processed it will be updated at 5 minutes to the hour.

 

Check your {PMDB_HOME}/config/ds folder for the file cmdb_0_datasource_0_local.csv - has it been updated?

 

If the issue persists but collection is still showing as failed I would recommend opening a support case so that we can look in detail.

 

Thanks

HP Software Support

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Micro Focus Expert
Micro Focus Expert

Re: Collection symbol can't change

Jump to solution

Is this still the case? It can take a while for this to get updated but usually after the topology has been successfully collected and processed it will be updated at 5 minutes to the hour.

 

Check your {PMDB_HOME}/config/ds folder for the file cmdb_0_datasource_0_local.csv - has it been updated?

 

If the issue persists but collection is still showing as failed I would recommend opening a support case so that we can look in detail.

 

Thanks

HP Software Support

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