All CODA data sources are disabled

[rolandti]

Hi,

I have a HP OA version 11.14.014 running on AIX 6.1.

If I restart the agent then I see the following error messages/warnings

in the log files.

-> /var/opt/OV/log/System.txt:

[...]

0: INF: Tue Mar 10 10:51:01 2015: ovconfd (11862154/1): (conf-390) Configuration and Deploy process 'ovconfd' started.
0: INF: Tue Mar 10 10:51:07 2015: coda (17170582/1): Waiting to initialize SCOPE ...
0: INF: Tue Mar 10 10:51:12 2015: coda (17170582/1): Initialization of SCOPE datasource failed

-> /var/opt/OV/log/coda.txt:

[...]

0: INF: Tue Mar 10 10:50:32 2015: coda (6095092/1): Stopping CODA
0: INF: Tue Mar 10 10:51:07 2015: coda (17170582/1): Initializing CODA
0: INF: Tue Mar 10 10:51:07 2015: coda (17170582/1): Waiting to initialize SCOPE ...
0: INF: Tue Mar 10 10:51:12 2015: coda (17170582/1): Warning: Unable to Initialize datasource:SCOPE(/var/opt/perf/datafiles/logglob)
0: INF: Tue Mar 10 10:51:12 2015: coda (17170582/1): Initialization of SCOPE datasource failed
0: INF: Tue Mar 10 10:51:14 2015: coda (17170582/1): Open File (/var/opt/OV/datafiles/coda00000)
0: INF: Tue Mar 10 10:51:14 2015: coda (17170582/1): Starting CODA(11.11.025:17:0:/Hewlett-Packard/OpenView/Coda/)
0: INF: Tue Mar 10 10:51:15 2015: coda (17170582/1): Initialization of SCOPE datasource will be retried at: 03/10/15 10:55:00
0: INF: Tue Mar 10 10:51:15 2015: coda (17170582/1): Waiting for requests...

# ls -l /var/opt/perf/datafiles
total 0
-rw-r--r-- 1 root bin 472 Feb 12 13:31 .glancerc
-rw-r--r-- 1 root bin 25506 Feb 12 13:31 .gpm
-rw-r--r-- 1 root system 105 Feb 12 13:35 agdb
-rw-r--r-- 1 root system 0 Feb 12 13:35 agdb.lk

# ./ovcodautil -support
Data source CODA disabled.
Data source SCOPE disabled.

-> All data sources are disabled.

# ./ovcodautil -dumpcoda
===
Empty instance list for CODA:CPU.
===
Empty instance list for CODA:NETIF.
===
Empty instance list for CODA:FILESYSTEM.
===
Empty instance list for CODA:DISK.

How I can fix this?

BR

--

Roland

[Account_Closed]

the coda data-source is expected to be disabled - this has been the case since 11.00.

scope data-source is expected to be enabled and for whatever reason it failed to initialize.

what errors do you see in status.scope - it is in /var/opt/perf/status.scope (for AIX maybe it is /var/lpp/perf/...).

- ramd

[rolandti]

Hi Ramkumar,

there is no file "status.scope" available on this host.

# find / -type f -name status.scope -print
#

BR

--

Roland

[Priyadarshini B]

Hi Roland, 

The ls on /var/opt/perf/datafiles folder does not show log* files created, so I belive the scopeux might have some start up issues.  Can you try to restart using 'ovpa restart' and check whether the log* files are created? if not, verify if licenses are set?

Cheers,

Priya

[rolandti]

^{Hi Priyadarshini,}

# /usr/lpp/perf/bin/ovpa status
 Perf Agent status:
WARNING: scopeux    is not active (Perf Agent data collector)
    Running midaemon              (Measurement Interface daemon) pid 14483668
    Running ttd                   (ARM registration daemon) pid 15532282

 Perf Agent Server status:

    Running ovcd                  (OV control component) pid 16777470
    Running ovbbccb               (BBC5 communication broker) pid 17301728
    Running coda                  (perf component) pid(s) 15204374
WARNING: perfalarm is not active (alarm generator)
# /usr/lpp/perf/bin/ovpa restart

OVOA is running. Not shutting down coda

The Perf Agent scope collector is being started.
         The ARM registration daemon ttd is already running.
         It will be signaled to reprocess its configuration file.

license error :The entity is not licensed.
ERROR:   The Performance collection daemon
         /usr/lpp/perf/bin/scopeux failed to execute.

         The coda daemon /usr/lpp/OV/lbin/perf/coda is already running.
The Perf Agent alarm generator is being started.
         The alarm generator /usr/lpp/perf/bin/perfalarm
         has been started.

-> It seems to be a license problem.

     How can I solve it on this host?

     Note: I have some other host without this problem.

BR

--

Roland

[Priyadarshini B]

Hi Roland,

Please share the result of:

/usr/lpp/OV/bin/oalicense -get -all

from working and non-working servers.

Cheers,

Priya

[rolandti]

Hi Priyadarshini,

o On a working host:

# /usr/lpp/OV/bin/oalicense -get -all
LICENSE NAME                                 TYPE        ACTIVATION    EXPIRY        EXTN
----------------------------------------------------------------------------------------------------------------------------------
HP Operations OS Inst Adv SW LTU   PERMANENT   09/Feb/2015   N/A           N/A

o On the non-working host:

# /usr/lpp/OV/bin/oalicense -get -all
No License is Installed

Where I can find the related license file?

Can I copy the license file from a working host or should I run specific commands to fix it?

BR

--

Roland

[Priyadarshini B · Accepted solution]

Hi Roland,

You need to set the license using the oalicense command, please follow the steps as per the KM id https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM1400653

Cheers,

Priya

[rolandti]

Hi Priyadarshini,

OK, this has solved the problem 🙂

Thanks for your great support!

BR

--

Roland

[Priyadarshini B]

Glad to know 🙂

Cheers,

Priya