BSM - RTSM Admin error
While opening the RTSM Admin link in BSM, getting below error prompt:
Error while reading the permitted navigation items file. Navigation item doesn't exist.
Any suggestions whats causing this!!
(BSM 9.20 with OMi)
Could you confirm java version you are using?
Do you have load balancer/reverse proxy in the environment?
BSM 9.20 recommended Java is 6 update 31. Higher Java version will likely cause the display issues.
Please downgrade Java to 6 update 31 and try again.
Hope ur doing well,
As per ur post follow,
- resetting the IE with company default settings
- uninstalling Java 6 u31 and installing it back
- rebooting the computer
if this help i appreciate Kudos
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