(BSM) Support Tip: BPM 9.X BPM too much difference between transaction and TBD
Error showing on BPM logs, and preventing the sample to be reported:
08/03/2018 12:31:19 WARN [SamplesHandlerThread (Site1)] [Trans_tJsonConverter] Invalid breakdown value. (no breakdown data will be reported) tbd value = 64 response time: 1146.9989999999998 Tx name: Transaction_name
This can be fixed with a simple change, please proceed with this step:
- Stop BPM - Open the file ProgramData\HP\BPM\config\topaz_data_server.cfg
- Change the value MaxBreakdownDiffFromResponseTime to 4500
- Start BPM.
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.