(BSM) Support Tip: BSM 9.3x RUM loosing conection to RTSM
RUM Logs will show the following error:
(CMDBHelper.java:919) ERROR - com.hp.ucmdb.api.InvalidCredentialsException: Authentication failed
This is a know issue with BSM 9.30: KM02958294
Basically the problem is a known issue with the JMX reset password tool.
Solution is to use the config wizard on BSM to reset the JMX password.
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.