(BSM) Support Tip: View snapshot in BSM (Linux) get HTTP Error 403

[Jang_Leung]

When checking apache Error.log (Webserver) you will find this error:

[Tue Sep 06 14:53:09.188364 2016] [core:error] [pid 20022:tid 140102158247680] (13)Permission denied: [client 172.17.225.195:63558] AH00035: access to /topaz/snapshots/ssDir679526150892635373tmp/JavaScriptServlet denied (filesystem path '/opt/HP/BSM/AppServer/webapps/site.war/snapshots/ssDir679526150892635373tmp/JavaScriptServlet') because search permissions are missing on a component of the path, referer: http://<BSM_URL>/topaz/snapshots/ssDir679526150892635373tmp/t0.html

The permissions of the file are: 700 - means read/write/exe permissions to who create the file (not user, but process) but for other processes we have 0 means - no permissions.

rwe- --- ---
7    0    0

This screenshot was created by Jboss and need be read by Apapche Web server, so we need at least read permissions for this file.

But the error we got related to search permissions and for this only read is not enough:

http://askubuntu.com/questions/451922/apache-access-denied-because-search-permissions-are-missing

Set the umask to 000 on jboss. Change in the GWs the /opt/HP/BSM/jboss-as/bin/standalone.sh file

add the umask 000

Restart the GWs

New snapshots should be created with correct permissions now.