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CI Resolver - Resolution matching ambiguous CIs (Cluster)

Hello,

I'm using measurement threshold to cluster monitor and I have 2 cluster that have the same resource group name.

ambiguous.PNG

But when a event arrives from each cluster, the resource group cannot be resolved and them the event is showing directly in node and not in the cluster.

ambiguous2.PNGCould someone help me?

I checked the cluster properties but I don't know how to use more attributes that identifies that this resource group belongs to that cluster.

For example:

Cluster Resource Group properties:

ambiguous3.PNG

Cluster Properties:

ambiguous4.PNG

Is there a way to use the attribute NodeKey in the cluster resource group to resolve the ambiguous problem?

Regards,

Diego Pereira

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Micro Focus Expert
Micro Focus Expert

Hello Diego,

When sending a related CI hint you need to make sure that you put as lees as possible hints in it but making sure that the hints point to a unique CI in RTSM. As you probably know hosted on can/is also used a hint using the @@ before the host. So what you need to do is inspect the two possible candidates and use in the hint a CI attribute that is not the same on both Cis or if the Cis are hosted on different servers use that in the hint. In case there is not a unique attribute that you can use maybe adding custom attribute for the Cis would be helpful.

The node key you point is just an attribute on the CI so I don’t see a reason not to use it as a hint.

Regards,

Rosen

Micro Focus Software Support
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Hello Rosen,

I understand that I need to use @@host is a good HINT, but When I apply the aspec Cluster Discovery, it not discovery the relation between the node cluster that I have agent installed with the cluster, So I can't use @@ because I want to event be forward to the Cluster Resource Group CI and not to the node.

the problem is that some Resource Groups have the same name because they are a Disaster Recover servers, so they have the same Resource group name and this is causing the ambiguous problem.

do you have an idea how to pass a Hint to be sure that will not show ambiguous and will be forward to the resource group CI?

Regards,

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