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Configuring SiteScope 11.20 for Failover - Basic Question

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OK - this is a really basic question.

 

I'm currently standing up a brand new install for SiteScope 11.20 in the test environment (Wintel servers, if it matters). This is the first time I've stood it up from scratch, rather than just doing an upgrade, and I don't really have anybody to fall back on with Q's.

 

I am attempting to stand it up using Classic failover. I installed SiteScope on the primary as "HP Sitescope." I installed on the second server as "HP SiteScope Failover" (NOT "Failover Manager").

 

In the "HP SiteScope - SiteScope Failover Guide"for 11.20, on p. 39, under "Configure LW-SSO for the Authentication Strategy," it says:

 

Configure LW-SSO for the Authentication Strategy

 

SiteScope Failover and primary SiteScope must be configured with the same LW-SSO passphrase.

 

To transfer the passphrase defined in primary SiteScope as follows:

 

  1. Access the primary SiteScope user interface.
  2. Select Preferences context > General Preferences > LW SSO Settings.
  3. Write down or copy the text from the Communication security passphrase field.
  4. Access the SiteScope Failover user interface.
  5. Navigate to Preferences context > General Preferences > LW SSO Settings.
  6. Paste or enter the communication security passphrase.

---

 

...I fail in step 2: No "LW SSO Settings" on my primary, but there is one on my secondary. Obviously I'm doing something wrong...am I missing a config setting when I'm setting up the primary server? I've un/reinstalled multiple times without finding anything, but that's what it's got to be.

 

Help?

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OK...had a V-8 moment and figured it out.

 

While I was waiting for the failover server to install, I went ahead and set up LDAP authentication on the primary, then logged into my Super User account, which apparently doesn't have visibility into those settings. I was able to successfully find everything and configure it once I thought to login to the primary with my admin account.

 

Yes - I did this multiple times. As my wife occasionally points out, my name does start with the syllable "Duh!"

 

Thanks.

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OK...had a V-8 moment and figured it out.

 

While I was waiting for the failover server to install, I went ahead and set up LDAP authentication on the primary, then logged into my Super User account, which apparently doesn't have visibility into those settings. I was able to successfully find everything and configure it once I thought to login to the primary with my admin account.

 

Yes - I did this multiple times. As my wife occasionally points out, my name does start with the syllable "Duh!"

 

Thanks.

View solution in original post

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Thanks for the follow-up, drenze. I'm glad you got it worked out.
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