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Acclaimed Contributor.
Acclaimed Contributor.
827 views

Customized views are hanging

OMI 10.62 on Linux

We had created lot of customized views in our environment and when we are trying to load the views in any perspective they are hanging, but default views are opening.

Please anyone can advise whether it is known issue and how to solve it or how to troubleshoot it effectively by checking logs.

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Super Contributor.
Super Contributor.

Hello,

May I know how did you created the views?

Does it occur from the very begining or not? If not, what change you did in your environment?

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Acclaimed Contributor.
Acclaimed Contributor.

Hi

I created this view using Modelling studio and it was working fine. If OMI server is running after 2 months, we see this issue, but default views works fine.

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Honored Contributor.
Honored Contributor.

We also have failing views. 10.01 IP6 1 gw+ 1 dps. We've tried to manipulate gates via jmx, but the system doesn't recover. 

Since this happens quite rarely, we've settled on monitoring

C:\HPBSM\log\odb\odb\cmdb.pattern.statistics.log

to detect the issue and request DPS restart via generated event.

We use the views for dashboards.

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Acclaimed Contributor.
Acclaimed Contributor.

Hi

Can you please help exactly what needs to be looked at file C:\HPBSM\log\odb\odb\cmdb.pattern.statistics.log

Do you only restart DPS or restart DPS and GW once you had identified the issue, please clarify.

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Honored Contributor.
Honored Contributor.

Pattern is:

^<*.pattern><_><*>Count:PATTERN NOT FOUND$

We stop GW, restart DPS and start GW when DPS is online again..

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