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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
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Delayed data showing on a Sitescope report

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Hello,

 

Thank you for your time on this question.

 

Environment:

OBR 10.31 integrated with Sitescope 11.51.131 64-bit.

 

Content Pack installed as below

Sean_Sun_0-1582104894413.png

 

 

Issue

I have a Sitescope report that is showing the delayed data.

That means if I choose the time period on SAP BI, from 2020/02/18 00:00:00 (start date)-  Today now (end data).

It only shows the data until the last day's evening like 2020/02/18/03/50 .

Sean_Sun_1-1582103689555.png

 

 

However,  on the report of "Sitescope Metrics By monitor instance", there is no any delay.

The data is showing up to time (real time).

Sean_Sun_0-1582103580350.png

Do you have any ideas on such symptom ?

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Micro Focus Expert
Micro Focus Expert

Oh well, I already captured a screenshot, so FWIW here it is. Make sure you verify it in all the query tabs that I've circled. I don't know which report you have the issue with.

-Ankit

 

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Micro Focus Expert
Micro Focus Expert

Try to edit the report where you have the issue and verify that the date filter is marked as less than or equal to <= and not just less than.

To do the above, run the report, click on "design", data providers, and look at the filters panel.

-Ankit

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Hi Ankit,

 

This is the date range I used yeterday from 2020/02/16 16:03:38  to 2020/02/19 16:03:46

Sean_Sun_0-1582162772371.png

 

But as you can see by below, the data is showing only until 2020/02/18 03:20:00

 

Sean_Sun_1-1582162948073.png

 

It does not show the data until about 2020/02/19 16:00 which I selected as end data/time.

 

For the data provider you mentioned, would you mind giving  a screenshot for reference.

 

Thanks

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

I understand where to check it.

Thank you very much

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Micro Focus Expert
Micro Focus Expert

Oh well, I already captured a screenshot, so FWIW here it is. Make sure you verify it in all the query tabs that I've circled. I don't know which report you have the issue with.

-Ankit

 

View solution in original post

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