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Super Contributor.
Super Contributor.
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Faulting application name: opcmona.exe, version: 12.0.78.0, time stamp: 0x55ef5341

Hi All,

 

I am getting this Windows Event error for every 5 minutes.

 

Faulting application name: opcmona.exe, version: 12.0.78.0, time stamp: 0x55ef5341
Faulting module name: opcmona.exe, version: 12.0.78.0, time stamp: 0x55ef5341
Exception code: 0xc0000409
Fault offset: 0x000000000007450a
Faulting process id: 0x3dc4
Faulting application start time: 0x01d4c2ce82a98f19
Faulting application path: C:\Program Files\HP\HP BTO Software\lbin\eaagt\opcmona.exe
Faulting module path: C:\Program Files\HP\HP BTO Software\lbin\eaagt\opcmona.exe
Report Id: 8602e508-2ec2-11e9-80fd-005056ba252a
Faulting package full name:
Faulting package-relative application ID:

 

OMi - 10.12

Agent Version - HP Software Control 12.00.078

Windows - 2012 R2 Standard 64 bit.

When checked the system.txt, opcmona service gets restarted often. 

Tried removing the policies and assigned it back but still the same. Only standard windows polices are assigned. The same policies are assigned to ther servers without any issues.

 

Kindly suggest on this.

 

Thanks,

Arunkumar.K

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Respected Contributor.
Respected Contributor.

Hello Arunkumar,

As you see here, you can find that opcmona was reportered in previous cases, where OA 12.06 solve some known issue:

https://docs.microfocus.com/itom/Operations_Agent:12.06/FixedDefects

QCCR8D100312 opcmon aborts with segfault.

 

Please, check if you can apply a upgrade over affected managed nodes in order to solve the issue.

Regards.

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