HTML EMail Notification

[MarcosR]

Hi, 

I'm trying to set up a notification email in html format in OMi but when I insert event parameters such as <<event.severity>> or <<event.title> in the body of the template, the email is not sent. If I dont use event parameters the email is sent. It work in plain text as well, but I need the notification email in html format and with event parameters.

Any ideas?

Thanks!

Marcos R

[Danny_CV]

Example:

You can create a message that informs the recipient which system has a problem and what the severity is with the following string:

<h2><<event.severity>> Severity Event Received for System: <<event.node.id>></h2>

<p>The event <b><<event.title>></b> with Severity: <b><<event.severity>></b> was received at: <b><<event.timeReceived>></b>.</p>

<p>Problem occurred on <<event.relatedCi.id>> <b><<event.node.dnsName>></b>.</p>

The application of this email template results in an email message formatted as follows:

                                Critical Severity Event Recieved for System: OraDBSvr1

The event Storage quota exceeded on logical volume /data-0

with severity Critical was received at: 2/12/14 11:49:40 AM.

Problem occurred on CI: /data-0 located on node: oracle01.example.com.

Note

Only use HTML code in the message text if you have selected the HTML Format check box.

https://docs.microfocus.com/OMi/10.63/Content/OMi/AdminGuide/EventProc/notification_about.htm?Highlight=HTML

[MarcosR]

Hi Danny,

I tried that, but it does not work, the email is not sent at all.

The email is sent if use plain text or if I use html format but without attreibutes such as <<event.severity>> or <<event.relatedCi.id>>.

I need to use html format with the attributes.

I don't know what could be the issue since I tried the string in the example and it does not work either.

Thanks,