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hellboy_1
Commodore
Commodore
‎2017-07-20 07:46
271 views

Migration data uploading error

Hi,

I am getting an error when  I install the OM 9X.Please check the attached file and help me regarding this issue.

Regards,

Debashish

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Adolfo_A_PPM
Commodore
Commodore
‎2017-07-20 14:35

Hello Debashish,

I hope you’re having a good day.

My name is Adolfo Alvarado from OMW team and I have been assigned to assist your product Technical Question: Migration data uploading error,

Could you please send me the HPOM_Foundation_Install_detail ? You can find this file on this path:

<C:\ProgramData\HP\HP BTO Software\log\installation>

Also please attached the system.txt log you can find it in the following path:

%OvDataDir%\log\System.txt 

Best Regards

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Daniela_G
Fleet Admiral
Fleet Admiral
‎2018-03-12 22:18

Hello @hellboy_1


I would like to know if you have an update for this thread?

Please do not hesitate to let us know if you need something else.

Regards,

Daniela Gómez Alvarado
Customer Support Engineer

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