Monitor running more than defined settings
SiteScope 11.41.83 64-bit JVM, Build 175
Does anybody have an issue with monitors running more than their run settings? I have a query that runs every 30 minutes. If it breashes the threshold, it's set to run every 5 minutes until it's green again. My issues is sometimes it runs every five minutes as configured, but other times it runs multiple times in a row. And the number of times is inconsistant, it can run anywhere from 4-10 times in a row. See images of the configuration.
Do I need to decrease the idle conneciton timeout?
This is not the expected behavior of the application. Because of this, we are not sure if this is a UI issue or something related directly with SiteScope.
Can you please share with us the daily.log file of the day when the issue happened?
Customer Support Engineer
Not sure what it's going to tell you, but I copied the alert in question from the daily log for a 12 hour period. As you can see, it's reporting a good status from midnight until 9:00 AM. Then it runs every five minutes until the next good status, but you see a couple times it ran more than once. Then you see the big differnce after 11:00 AM, where it runs several times at 11:30 then again at 11:45. See attached.
OK, I am seeing this primarily with monitors I gonfigure with an email alert. but the monitor run settings clearly show to only run the monitor once a day at a certain time and not to verify, yet it runs twice, sometimes three times.