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Lieutenant Lieutenant
Lieutenant
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Need verification for ping down alerts on HP OMW console

Hi team,

Can you please let us know any kind of verification which we can prove to end users/customers/applications owners of servers when we receive node down alert on HP OMW console through heratbeat polling.

We have configued standard configurations in our environment as per suggestions.

However, many a times we don't have any answer when the node comes up in less than 5 mins and nothing comes up in network/agent logs of those servers.

Kindly help us in resolving these ping/node down issues with HP OMW console.

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3 Replies
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Lieutenant Lieutenant
Lieutenant

Please refer Case# 5309334973 for anu updates.

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Lieutenant Lieutenant
Lieutenant

Pls any updates.

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Captain
Captain

Hello,

Because there is already a support case opened for troubleshooting agent health check fails, we strongly suggest continuing with the troubleshooting and resolution via the same. This way we can provide the proper and personalized support for this particular incident.

Thanks and regards,

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