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Jindong Zeng
Captain
Captain
‎2018-10-24 08:07
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(OBM) Support Tip: Executing tool on nodes monitored by OM

    If the monitoring nodes are migraged from OM and  has managed_by relationship to the OM server, the tool execution requests will be routed  to  OM server,  then  OM server send to Action agent on the monitoring node for execution. The result /output  will be returned to OM server, then forward to Omi.

  If the tool execution would have problem, please turn on debug log on GW Servers by modifying the file: 
%TOPAZ_HOME%\conf\core\Tools\log4j\jboss\opr-webapp.properties

set:
loglevel=DEBUG
loglevel.content=DEBUG 

    Then check the log file: "%TOPAZ_HOME%\log\jboss\opr-webapp.log" to see if the request has been send to OM server and the output has been returns.

    Sometimes, the Tool is keeping running without errors and output. you can restart the OM services to fix the issue.

 

 

Micro Focus Software Support

The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of Micro Focus.

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