OBM agent Granted status showing in OBM console
We are using OBM 2018.11 & agent is 12.11 for windows server. while are deploying agent on windows box but getting delay certificate status is Granted,
Port are opened & telneting 383 both site with pingning IP with host name.
Please suggesst what is issue & how to resole this issue.
Below screen shot
Can you please execute below commands on Windows node and share .
bbcutil -ping <Managementserver name>
Please check the below on both gateway server and share
bbcutil -ping <Management node server name>
Check the ovcm -listpending on Certificate server (DPS server)and if it is showing pending ,grant it using ovcm grant <reqid>
If it is not succesful ,try to remove the CERT_INSTALLED line using ovconfchg -edit on Managed node.Then try to regenerate the certificate using ovcert -certreq command.Then check the status of certificate in OMI Certificate request
If any of the above steps are not useful,try to add the Managed node server hostname with Ip address in C:\Windows\System32\drivers\etc\hosts.txt of all the DPS and GW servers .And add the host names of (GWs,DPS) with IP address in the C:\Windows\System32\drivers\etc\hosts.txt of Managed node and post which try to regenerate certificate and check