(OBR) Support Tip: WARNING: Issue configuring Sitescope data source using SSL with a DPS configured

[C.M.S]

We are aware of an issue which can render your OBR (10.2x, 10.30) installation unusable if:

- OBR is on Linux
- You have configured a DPS (Data Processing Server)

When OBR is configured for DPS use symbolic links are created to shared folders. When you attempt to connect to a Sitescope data source using SSL one of these links may be lost causing OBR to become unusable.

To determine if you are encountering this issue check the symbolic link:

$PMDB_HOME/config

This should be linked to the shared config folder, e.g:

lrwxrwxrwx 1 root root 51 Apr 27 09:53 config -> /OBRShared/HPE-OBR/PMDB/config_folders/config/

If $PMDB_HOME/config appears to be a regular file, remove it and re-create the link using:

ln -s <shared folder location>/HPE-OBR/PMDB/config_folders/config/ $PMDB_HOME/config

Until such time when a permanent fix is available it is not currently possible to configure Sitescope SSL as a data source when using a DPS.

Defect ID: QCCR8D103060

[Newone8]

Micro Focus comes out 10.31 to fix the issue.