OMI- OMW event field mappings
We have integrated OMW with OMi . In omi event browser for OMW events we want to know where the feild mappings defined between OMW and OMi. Because for all OMW events in Omi broser we are not gettign any data in Description field.
Kindly help me to resolve this issue.
The issue mainly happens if the integration is over Load Balancer. If it is the case, when you any event, all fields are blank. If yous ee directly on the portal, the same is populated. Is it the same issue you are pointing?
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No this is different one. I want to know where the field to field mappings defined between OMw and Omi. Where we can this information between OMi -SM and Omi-NNMi.
Did you get any materials where we can find OMw to OMi or SM to OMi field Mappings. If you have any such document can you please forward to my mail id(email@example.com)
N V Rakesh
For OMW, Content Packs are used for mappings. For more details, there is lots of information in the BSM online help, look for (event mappings) and in the BSM Extensibility Guide (attached)
For Service Manager, A groovy script is used, look for "Groovy Scripts and Programming" in the online help.
The Java API Documentation includes the following information needed for creating scripts:
- Event class: this is the main interface
- Complete list of event attributes that are available for modification
You can find the Java API Documentation at the following location:
<HPBSM root directory>/opr/api/doc/opr-external-api-javadoc.zip