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OMi 10.00 to 10.10 Upgrade Failure - Postgres DB Connectivity


I'm in the process of currently updating our instance of OMi from version 10.00 to 10.10. It's all a single server instance with embedded Postgres as the DB type.

I've come across an error during the installation when attempting the Database Connectivity stage of the 10.10 install.


The error is like this: 'Operation failed. See the upgrade logs for more details. Details: com.mercury.infra.db.utils.PostgresManagerWinSvclmpl$CommandExecuteException: Failed to execute command! Error was: The service name is invalid.'.

I've tried adding the following directories as part of an article I read but that didn't work, any other ideas?


After the OMi 10.01 installation before selecting "Update from 10.00", manually create  the following empty directories:





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We have an expert day going on regarding OMi where we have OMi Experts in the forum for 24 hours to take your questions.  This forum is only accessible to customers/partners that have a valid SAID (Support Agreement ID) in their passport profile.

I see that you have access to the forum Operations Manager i Support Customer Forum  . So please feel free to submit your questions in this forum. Even after the expert day has ended we always have support engineers monitoring the forum and are also available to address your questions.



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