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anoopambli
Cadet 1st Class
Cadet 1st Class
‎2016-08-15 20:39
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Openstack Management pack issue

I am trying to do a POC on using Openstack Managemtn Pack in Omi https://hpln.hpe.com/contentoffering/omi-management-pack-openstack-service-health. I was able to follow the documentation and deploy the content pack but seeing following error in 'OpenStack_SH_Collector.log'

2016-8-15 15:00 Failed to fetch service catalog with credentials provied. Exiting!
2016-8-15 15:00 Service Catalog fetch failed. Verify the credentials and access permissions of the user and the proxy setting for the connection if any. Exiting
2016-8-15 15:00 Finished collection in 0.056 seconds.

i am getting this error irrsepctive providing the right user ID and password for keystone URL. Has anyone seen this problem? Any idea how to overcome this?

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Daniela_G
Fleet Admiral
Fleet Admiral
‎2016-08-16 18:28

Hello anoopambli,

Thank you for your post.


We have involved more resources in order to provide you a possible answer as soon as possible regarding your concern.


We appreciate your patience.

 

Regards,

Daniela Gómez Alvarado
Customer Support Engineer

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anoopambli
Cadet 1st Class
Cadet 1st Class
‎2016-08-17 13:19

Thanks for your response.

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anoopambli
Cadet 1st Class
Cadet 1st Class
‎2016-08-22 19:09

Any updates on this? We are still having the same authentication problem.

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James1_1
Micro Focus Expert
Micro Focus Expert
‎2016-08-23 15:37

Hi Anoopambli,

What version of OMi are you using? OMi 10.11 IP1 is the most current release.

Is it correct that you are using the most current management pack?

The most curent base is 1.04 https://hpln.hpe.com/contentoffering/management-pack-development-kit-omi

Additionally as this is a "community support" model offering aka "contributed" model only, we in support are not trained on this and have asked if the lab might have some bandwidth to contribute further to the discussion.

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