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Cadet 2nd Class Cadet 2nd Class
Cadet 2nd Class
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Queries reg RUM

Hello experts,

 

We have latest version of BSM and RUM configured in our environment. We are facing the below issues. Kindly let me know how we can troubleshoot the below issues

 

1. We have enabled URL Auto discovery feauture. However, Some URLs are not being picked up by the Auto Discovery feature. This means that RUM will not report on these views unless they are manually defined. How can we troubleshoot this?

2. Reports generated appear to have a limit of 200 rows - how can we increase this?

3. Session display drill down shows no data - How can we troubleshoot this

 

Thanks for the help

 

Reg,

SG

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Micro Focus Expert
Micro Focus Expert

Hi SG,

 

1. There is no such feature in RUM named "URL Auto discovery". There are following features:

         1.1 Classification;

         1.2 Meaningfull pages;

         1.3 "Use page titles as an aliase for not defined pages"

         Please, find in the docs feature descriptions and how they should work.

2.  Yes, this value can be extended in Platform >> Infrastructure settings

3.  There is no such report in RUM "Session Desplay". There are "Session Details" and "Session Replay". SD shows pages clickstream and user session details, SR - shows snapshots on pages. In case you see SR with no data, that could happen that you are not capturing snapshots.

 

Best regards, Alexey

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Cadet 2nd Class Cadet 2nd Class
Cadet 2nd Class

Thanks a lot Alex. 

 

 

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Cadet 2nd Class Cadet 2nd Class
Cadet 2nd Class

You meant Page autodiscovery in App settings in BSM >> EUM?

Kenneth Gonzalez
HP Support

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