[SIS 11] Failed collecting measurements from SAPPerformanceMonitor
[http-8080-Processor23] (APIMonitor.java:1347) ERROR - Failed to get class property details for property: availableCountersHierarchical in monitor type: SAPPerformanceMonitor
COM.freshtech.SiteScopeException.SiteScopeOperationalException: Error Code: 31008. Error Description: Error getting counters : Unable to connect to the SAP
I can get the counters for SAPPerformanceMonitor in SIS anyway, but not the values.
Thanks for your reply. Actually I have a CCMS monitor on same SIS server which is working well. And I don't know the way to check the SAP Performance counters in SAP. It is not documented. Please advise. Thanks.
Did you get any solution with this?
Im just getting the same "31008" error trying to connect to the SAP.
Apparently besides "SAP_ALL" you need to grant this profiles to the SAP user:
We´re troubleshooting this recommendation from Monitor Reference Documentation.
HP Software Specialist