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Valued Contributor.
Valued Contributor.
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SMOMi Forward event failed

Hello experts!

 

I'm unsing the OMi integration showed in this guide 

 

http://support.openview.hp.com/selfsolve/document/KM00668769/binary/BSM_923_Integration_Service_Manager.pdf?searchIdentifier=6eb5b9c8%3a14767a1ee9c%3a10a2&resultType=document#page=23&zoom=auto,102,585 

 

BSM-ServiceManagerIntegrationGuide 
Chapter 3: IncidentExchange between HP Service Manager and HPOperations Manager 
 

I'm using  BSM 9.23 and SM 9.21

 

The problem is that the event didn't forward to service manager .The error shown in the opr-event-sync-adapter.log is: 

 
2014-08-29 17:07:49,458 [pool-12-thread-1] ERROR ExternalProcessAdapter.invoke0(?) - HTTP error response - Bad Request (400): : Validation failed for probsummary - failed to add record
2014-08-29 17:07:49,488 [pool-12-thread-1] ERROR ExternalProcessAdapter.invoke0(?) - Node: 10.1.81.239, Port: 15083, ClientWebException encountered: (400) Bad Request
2014-08-29 17:07:49,489 [RMI TCP Connection(34)-10.1.81.213] ERROR ForwardingScriptExecutorImpl.scriptLifecycleController(203) - org.apache.wink.client.ClientWebExceptionmethod ServiceManagerAdapter.forwardEvent threw an exception.
2014-08-29 17:07:49,492 [RMI TCP Connection(34)-10.1.81.213] ERROR ForwardingScriptExecutorImpl.executeMethod(147) - Script execution failed: sm:ServiceManagerAdapter, method=forwardEvent
2014-08-29 17:07:49,510 [RMI TCP Connection(34)-10.1.81.213] ERROR ExternalProcessAdapterAccess.handleClientWebException(653) - HTTP request to Connected Server 'IntegracionSMOMi' on node '10.1.81.239' failed with HTTP status: (400) Bad Request
': Validation failed for probsummary - failed to add record'.
 
Any suggestions?
 
 
P.S. This thread has been moved from Community Feedback & Suggestions to Application Perf Mgmt (BAC / BSM) Support and News Forum. -HP Forum Moderator
 

 

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Valued Contributor.. Valued Contributor..
Valued Contributor..

Any Luck ?

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Frequent Contributor.
Frequent Contributor.

Hello,

Any help on this ?

I am getting the same error for some events..

 

Thanks,

 

Don’t aim for success if you want it; just do what you love and believe in, and it will come naturally
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Super Contributor.. Super Contributor..
Super Contributor..

"Validation failed for probsummary - failed to add record"
is from Service Manager server upon attempting to add an incident (probsummary).
The Service Manager log (sm.log) can be investigated for additional validation failed messages (e.g. to find which field is invalid).
From there, you could decide to investigate Service Manager format control validations for probsummary
or review your BDM mappin around those fields.

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Service Management Automation Expert at Micro Focus
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