SMOMi Forward event failed
I'm unsing the OMi integration showed in this guide
Chapter 3: IncidentExchange between HP Service Manager and HPOperations Manager
I'm using BSM 9.23 and SM 9.21
The problem is that the event didn't forward to service manager .The error shown in the opr-event-sync-adapter.log is:
2014-08-29 17:07:49,488 [pool-12-thread-1] ERROR ExternalProcessAdapter.invoke0(?) - Node: 10.1.81.239, Port: 15083, ClientWebException encountered: (400) Bad Request
2014-08-29 17:07:49,489 [RMI TCP Connection(34)-10.1.81.213] ERROR ForwardingScriptExecutorImpl.scriptLifecycleController(203) - org.apache.wink.client.ClientWebExceptionmethod ServiceManagerAdapter.forwardEvent threw an exception.
2014-08-29 17:07:49,492 [RMI TCP Connection(34)-10.1.81.213] ERROR ForwardingScriptExecutorImpl.executeMethod(147) - Script execution failed: sm:ServiceManagerAdapter, method=forwardEvent
2014-08-29 17:07:49,510 [RMI TCP Connection(34)-10.1.81.213] ERROR ExternalProcessAdapterAccess.handleClientWebException(653) - HTTP request to Connected Server 'IntegracionSMOMi' on node '10.1.81.239' failed with HTTP status: (400) Bad Request
': Validation failed for probsummary - failed to add record'.
Any help on this ?
I am getting the same error for some events..
"Validation failed for probsummary - failed to add record"
is from Service Manager server upon attempting to add an incident (probsummary).
The Service Manager log (sm.log) can be investigated for additional validation failed messages (e.g. to find which field is invalid).
From there, you could decide to investigate Service Manager format control validations for probsummary
or review your BDM mappin around those fields.
Service Management Automation Expert at Micro Focus
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