[ST OMU] ovclusterinfo doesn't detect cluster configuration

[GTrejos7]

PROBLEM:
After installing OA Agent 11.13 on a new Red Hat Enterprise Linux cluster (5.9, x86_64)
the agent installation is OK, but the ovclusterinfo failed with error :
# ovclusterinfo  -a
ERROR:    (conf-599) Cluster exception.
(conf-211) Cluster environment is not detected.

But the cluster is OK on the node.

# clustat
Cluster Status for CL_ABC @ Mon Jan 20 10:45:18 2014
Member Status: Quorate

Member Name                                                     ID   Status
------ ----                                                     ---- ------
abcprodac84                                                         1 Online, Local, rgmanager
abcprodpa84                                                         2 Online, rgmanager
/dev/dm-11                                                          0 Online, Quorum Disk

Service Name                                                     Owner (Last)                                                     State
------- ----                                                     ----- ------                                                     -----
service:abc-svc-haproxy                                          abcprodpa84                                                      started
service:abc-svc-omlg                                             abcprodac84                                                      started

The same problem occurs on the second node.

CAUSE:
Cluster configuration entries are not configured automatically during the agent installation.

SOLUTION:

To resolve add missing entries into conf.cluster namespace manually:
                ovconfchg -ns conf.cluster -set CLUSTER_TYPE "Red Hat Advanced Server (RHAS)"
                ovconfchg -ns conf.cluster -set MAX_RETRIES_FOR_CLUSTERUP 10
                ovconfchg -ns conf.cluster -set MONITOR_MODE TRUE
                ovconfchg -ns conf.cluster -set POLLING_INTERVAL 10000

This is documented in the following KCS article:

http://support.openview.hp.com/selfsolve/document/KM00728742

[Sandeep_P]

There is hotfix for this issue

[Fabrizio Maggio]

Hi Support,

I have a similar issue on Redhat Cluster (os version 5.6 + clustat version 2.0.52), from ovclusterinfo i got this error:

ERROR:    (conf-599) Cluster exception.
          (conf-335) Exception during execution:

I have already set all variable suggested but the problem persist

ovconfchg -ns conf.cluster -set CLUSTER_TYPE "Red Hat Advanced Server (RHAS)"
ovconfchg -ns conf.cluster -set MAX_RETRIES_FOR_CLUSTERUP 10
ovconfchg -ns conf.cluster -set MONITOR_MODE TRUE
ovconfchg -ns conf.cluster -set POLLING_INTERVAL 10000

opcagt -list_all_versions
Base version:
11.11.025
Patch version:
OALIN_00031:11.13.007
Hotfix version:
HFLIN_13002:11.13.011

Thanks,

Fabrizio

[Sandeep_P]

Hi

Could you try the hotfix released as part of this CR QCCR1A169126

Regards
Sandeep

[Fabrizio Maggio]

Please can you give me the link of CR or directly hotfix ?

Thanks!

[Fabrizio Maggio]

Hello,

It seems that ovclusterinfo fails only with -a option, infact if i run it with other option it works.

# ovclusterinfo -a
ERROR:    (conf-599) Cluster exception.
          (conf-335) Exception during execution:

# ovclusterinfo -c -state
Up

# ovclusterinfo -g oo_service -state
Online

I think that the Hotfix suggested is already included into HFLIN_13002:11.13.011, can you confirm please ?

Thanks.

Regards

Fabrizio

[Fabrizio Maggio]

Hi,

We solve the problem installing HFLIN_13017, now ovclusterinfo command run correctly.

This is the OMA agent version installed:

# opcagt -list_all_versions
Base version:
11.11.025
Patch version:
OALIN_00031:11.13.007
Hotfix version:
HFLIN_13002:11.13.011
HFLIN_13017:11.13.026

Regards,

Fabrizio