SiteScope (2020.05) Alerts Date and Time Format Customization

[alpha7b5]

Dear SiteScope Community,

I have a few questions regarding the following more or less cosmetic issue (at least) with the SiteScope alerts and related e-mail templates respectively:

1. Only today I noticed the following passage in the SiteScope's 'Use Manual', under Alerts -> 'Customize Alert Templates' -> 'How to Customize Email Alert with the MM/DD/YYYY format':

https://docs.microfocus.com/itom/SiteScope:2020.05/CustomizeAlertTemplates

Do I understand it correctly: an existing date tag (i.e. <time-date>?) within (any) selected e-mail template should be replaced with the <eur-date> tag? And what happens then??

I didn't get any different date format in my test alert with that new tag, I'm afraid! I still get plain US format, e.g. for a present day, October 5 2020, with the mentioned tag replacement:

...

Date: 10/05/2020
Time: 11:15 AM

...

We would prefer the following date format: 05/10/2020   (and possibly 24-hour time format as well!)

2. There is some older support article (or tip) related to the similar question(s) here:

https://community.microfocus.com/t5/Operations-Bridge-User/Support-Tip-Date-time-format-in-HP-BSM-and-SiteScope/m-p/284434#M293110

I'm afraid those instructions are of no impact and use either:

- We use a non-US locale (i.e. Slovenian precisely) on our SiteScope server all along, but all dates ever generated within SiteScope components only used a default US date (&time) format! These lines are the excerpt from our running master.config configuration:

...

_localeCountry=SI
_localeEnabled=CHECKED
_localeLanguage=si
_localMachineNetTimeFormat=d.M.yyyy hh:mm aa

...

So, any suggestions on what am I missing here, perhaps?

Cheers,

  alpha7B5

[csanabria21]

Hello alpha7b5, 

I hope you are fine. 

Regarding your questions, the only thing that I see different is the following: _localMachineNetTimeFormat = d.M.yyyy hh: mm yy when the other forum comments that the format is the following: _localMachineNetTimeFormat = d / M / yyyy hh: mm yy. You could try that way, save changes, restart the SiteScope service and validate the change.

Best Regards, 

[Martin_G]

If I remember correctly you could try this parameter in master config

Set:

_prettyDateCustomPattern=yyyy/MM/dd HH:mm:ss

Result:

<currentTime>   ->    2020/07/01 08:54:13

Or this one:

_prettyDateCustomPattern=yyyy/MM/dd HH:mm:ss:SSS

<currentTime> = 2020/07/01 09:08:54:324

Hope this helps....