We are monitoring Network Interface UP/DOWN status using SiteScope SNMP monitoring. When ever there is a change in Interface Status. Sitescope sends a event to BSM like
"Metric 'value' changed status from 'good' to 'error' ".
Can you please help me, how I can change the Event status as UP instead of good and DOWN instead of error in event.
Thanks in advance.
please distinguish between the event Title and the HI that the event resolved to. make sure you are using the correct CIT for the monitored CI and then you can use Health Indicators (HI) to represent Up/Down.