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Frequent Contributor.
Frequent Contributor.
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TLS error in HP BPM

Hi All,

I have recorded one script in VuGen with TruClient protocol. It works fine in VuGen, however when it runs in BPM it gives us the TLS error. Attached snapshot. I tried changing the it to SSL,TLS 1.0, 1.1 and 1.2 in the browser runtime settings. But is has the same error. Kindly, suggest me here.

Regards,

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Valued Contributor.
Valued Contributor.

Hello Customer,

I hope you are well.

 

Please try to open the URL of the page and make sure that you are able to access. If you don't have access, try to import the certificates of this page to the BPM server.

Also searching on SSO, I found a KM that give us a solution for this issue for VuGen 12.53, there is a hotfix that need to be applied on the VuGen path.

Please find the url bellow.

URL: https://softwaresupport.softwaregrp.com/document/-/facetsearch/document/KM02466611

If you still have concerns, or even with other different VuGen and BPM versions, please let us know and we can help you on this through support ticket, since we need to validate with Load Runner team specific details.

 

Have a nice day.

 

Kind Regards,

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Frequent Contributor.
Frequent Contributor.

Hi Sergio,

 

Thank you for the reply.

 

I tried the steps you suggested and the issue still persists.

 

Regards,

 

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