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Manjunath_J
Commodore
Commodore
‎2019-04-03 10:24
316 views

Unable to start odb process

Hi Experts,

We have successfully installed OBM2018.05 in RHEL 7.3 . After installation i started the service and then im checking the status the odb process is not started from more than 1 day. Kindly help me to resolve this issue.

I have met all the pre-requisites which is mentioned in the installation guide. Is there any specific pre-check please let me know.

OS:RHEL 7.3

DB:Embeded database

OBM:2018.05

Regards,

Pranav R N

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Edward_C_OMi1
Micro Focus Expert
Micro Focus Expert
‎2019-04-03 22:17

Hello Pranav,

I hope you are doing well,

Can you please check with the following command /opt/HP/BSM/opr/support/opr-support-utils.sh -bus -getserver.

If the result is different from the primary DPS run the following command:
/opt/HP/BSM/opr/support/opr-support-utils.sh -bus -resetserver.

And after that try to start the services again.

You also can also check the following logs:
nannyall.log

odb_boot.log

 

Regards,

Edward Campos Monge.
Customer Support Engineer




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