Has anyone been able to delete completed downtimes from BSM?
I have tried to use the HTTP REST method shown in the manual but I cannot get the correct syntyax to make it work.
If I use:
with DELETE at the start, IE automatically adds an HTTP before the delete and any ttempt to prevent this has failed.
I am runnign BSM 9.02 and I have been runnign this command on the GW server (2008)
Am I doing something very wrong?
Yes, you are doing wrong things. You cannot run HTTP DELETE from within IE by using the URL. You have to use a special tool that allows running HTTP DELETE, e.g. curl or a special plugin in Firefox.
An alternative way to achieve what you want is to use JMX console on BSM server - http://<bsm_server>:8080/jmx-console.
There, under Topaz, go to service=DowntimeManager
And you can Invoke the function java.lang.String deleteDowntimeByID()
In order to find out ID of a specific downtine you want to delete you can type the following URL in IE:
In our env, we are using three gateway.
Could you please confirm, in each gateway i will perform this procedure or any of the one is sufficient?