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IMG Neighborhood Welcome to Operations Center!

Thanks for joining us! This neighborhood within our community is focused on Operations Center which integrates multiple data sources into information and service-delivery models, providing you with a holistic view of your entire IT environment.

Product Resources:

News & Information

Webinar Sept 17: Chatbots: Uncovering an AI phenomenon

Chatbots, or virtual agents, are popping up everywhere. Why? According to Gartner, virtual agents are expected to account for an AI-driven business value of approximately $1T! No wonder organizations in both the commercial (e.g., Erica – Bank of America) and public (e.g., EMMA – U.S. Department of Homeland Security) sectors are rapidly adopting this technology.

Most of us have interacted with some kind of a chatbot, but what makes it all possible? Join us for our webinar to learn about:

  • The basics of an AI-powered virtual agent
  • The enabling technologies
  • Anatomy of a real-life virtual agent
  • Virtual agent technology evaluation criteria

Date:     Tuesday, September 17
Time:     8am PT | 10am CT | 11am ET

 Register

 

Introducing the ITOM Product Portal

Announcing CMS 2019.02
Announcing CMS 2019.02

A Recap from the Operations Bridge sessions at Micro Focus ITOM Summit 2019
A Recap from the Operations Bridge sessions at Micro Focus ITOM Summit 2019

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