Community in read only mode June 18 & 19
This community will be set in READ ONLY mode for a while on Tuesday June 18 into Wednesday June 19 while we import content and users from our Micro Focus Forums community site. MORE INFORMATION
Respected Contributor.. MahenderJoshi Respected Contributor..
Respected Contributor..

Deleting assignments failed during auto assignment

Hi Experts,

We are using OMi 10.12 with OA 12.04 , i see thousand of Events related to below alert text generating frequently : 


Deleting assignments failed during auto assignment.

Unexpected error.


What could be exact cause on this?

Which other log i can refer to troubleshoot this?



Mahender Joshi


1 Reply
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Deleting assignments failed during auto assignment

Hello Mahender,

Have a nice day.

Without knowing more details about your environment a possible cause could be:

The passive DPS doesn’t behave passive in all cases and due to rare conditions duplicate assignments can be created.
A duplicate assignment leads to unexpected behaviour: E.g. when removing an instance no policies are deleted from the agent, as at least one assignment-copy still exists.

You could check the following logs for more information about what could be happening:

On GW/GWs and DPS's



Actual fix for this issue is to provide a JMX method to get rid of duplicate entries in cfg_directassignment table to avoid error reported in the problem description.
You can use following steps  to clean up.
1. launch JMX console - https://localhost:29000/
2. Select Mbean - com.hp.opr.config.AssignmentCleanupMBean
3. Launch removeDuplicateAssignments () method
Best Regards,
      Josue Solano R
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.