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Respected Contributor.. MahenderJoshi Respected Contributor..
Respected Contributor..
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Deleting assignments failed during auto assignment

Hi Experts,

We are using OMi 10.12 with OA 12.04 , i see thousand of Events related to below alert text generating frequently : 

 

Deleting assignments failed during auto assignment.

Unexpected error.

 

What could be exact cause on this?

Which other log i can refer to troubleshoot this?

 

Thanks,

Mahender Joshi

 

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Deleting assignments failed during auto assignment

Hello Mahender,

Have a nice day.

Without knowing more details about your environment a possible cause could be:

The passive DPS doesn’t behave passive in all cases and due to rare conditions duplicate assignments can be created.
A duplicate assignment leads to unexpected behaviour: E.g. when removing an instance no policies are deleted from the agent, as at least one assignment-copy still exists.

You could check the following logs for more information about what could be happening:

On GW/GWs and DPS's

<OMi_HOME>\log\jboss\opr-configserver.log

<OMi_HOME>\log\jboss\opr-webapp.log

Actual fix for this issue is to provide a JMX method to get rid of duplicate entries in cfg_directassignment table to avoid error reported in the problem description.
 
You can use following steps  to clean up.
 
1. launch JMX console - https://localhost:29000/
2. Select Mbean - com.hp.opr.config.AssignmentCleanupMBean
3. Launch removeDuplicateAssignments () method
 
Best Regards,
      Josue Solano R
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