SHTRUKUM Trusted Contributor.
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Event External ID update though RestAPI

Hi Team,

 

i want to update the External Id (Incident ID) though RestAPI though external source. Please let me know what the field value to used here

i am able to update the in custom attribute using the RestAPI but not able to find the field value to passed.

Please help me to fix this.

 

Regards

Shtrudhan Kumar

 

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Event External ID update though RestAPI

Hi SHTRUKUM!

If what you need is the variable which holds the external ID in the event, you can get it using this http(s)://GWFQDN/opr-web/rest/event_list/, replace GWFQDN with Gateway Fully Qualify Domain name, also change with the event ID and the http to https If needed.

Christian

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