Event External ID update though RestAPI
i want to update the External Id (Incident ID) though RestAPI though external source. Please let me know what the field value to used here
i am able to update the in custom attribute using the RestAPI but not able to find the field value to passed.
Please help me to fix this.
Re: Event External ID update though RestAPI
If what you need is the variable which holds the external ID in the event, you can get it using this http(s)://GWFQDN/opr-web/rest/event_list/, replace GWFQDN with Gateway Fully Qualify Domain name, also change with the event ID and the http to https If needed.