Micro Focus Expert
Micro Focus Expert

Issues with client authentication configuration


I'm working with a customer that is attempting to configure client authentication (with smart card) for their OBM instance. We successdully configured TLS, but when we run the wizard to add client authentication configuration, the gateway fails to start. It fails on the JBoss service. We have multiple certificates in the pem file being used in the configuration. During the startup of the GW server, the nanny_all.log states that there is an issue with the update of the Hardware.ini file. Can someone please let me know which log files would help with indicating what the issue is?



OBM 2018.11

1 DPS, 1 GW

No load balancer

1 Reply
Micro Focus Contributor
Micro Focus Contributor

Re: Issues with client authentication configuration

Hi Kia,

If Jboss failed to start, you can check %topaz_home%\log\jboss7_boot.log to identify specific error.

Please help to copy the error related to hardware.ini here we can check further.

Best regards,


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