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Absent Member.. louielat77 Absent Member..
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OMi 10.00 to 10.10 Upgrade Failure - Postgres DB Connectivity

Hi

I'm in the process of currently updating our instance of OMi from version 10.00 to 10.10. It's all a single server instance with embedded Postgres as the DB type.

I've come across an error during the installation when attempting the Database Connectivity stage of the 10.10 install.

 

The error is like this: 'Operation failed. See the upgrade logs for more details. Details: com.mercury.infra.db.utils.PostgresManagerWinSvclmpl$CommandExecuteException: Failed to execute command! Error was: The service name is invalid.'.

I've tried adding the following directories as part of an article I read but that didn't work, any other ideas?

 

After the OMi 10.01 installation before selecting "Update from 10.00", manually create  the following empty directories:

%TOPAZ_HOME%\db\pgdata\pg_serial

%TOPAZ_HOME%\db\pgdata\pg_snapshots

%TOPAZ_HOME%\db\pgdata\pg_stat

%TOPAZ_HOME%\db\pgdata\pg_tblspc

%TOPAZ_HOME%\db\pgdata\pg_twophase
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Acclaimed Contributor.. BGroot Acclaimed Contributor..
Acclaimed Contributor..

Re: OMi 10.00 to 10.10 Upgrade Failure - Postgres DB Connectivity

Hi,

We have an expert day going on regarding OMi where we have OMi Experts in the forum for 24 hours to take your questions.  This forum is only accessible to customers/partners that have a valid SAID (Support Agreement ID) in their passport profile.

I see that you have access to the forum Operations Manager i Support Customer Forum  . So please feel free to submit your questions in this forum. Even after the expert day has ended we always have support engineers monitoring the forum and are also available to address your questions.

Greetings,

Bill

Micro Focus Software Support

The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of Micro Focus.

If you find this or any post resolves your issue, please be sure to mark it as an accepted solution.
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